Operation Manager (Property Management)

Confidential Company; Dubai; On-site; AED 167,000 - 257,000; Full time

Job summary

Confidential Company seeks an Operations Executive to support day-to-day property management across residential, commercial, or mixed-use properties. The role ensures smooth building operations, vendor coordination, timely issue resolution, and strong tenant and owner service.

The position involves compliance reporting, maintenance planning, and overall operational improvements with a focus on efficiency and customer satisfaction.

Qualifications

• Diploma or Bachelor’s degree in Property Management, Facilities Management, Business Administration, or related field.
• At least 5 years of experience in property or facilities management
• Strong communication, coordination, and customer service skills.
• Basic knowledge of building systems (M&E, safety, cleaning, security).
• Proficiency in MS Office

Responsibilities

• Property Operations Administration: Assist in the daily operational management of assigned properties.
• Vendor/Contractor Coordination: Coordinate with maintenance teams, contractors and service vendors.
• Maintenance/Facilities Support: Respond to maintenance issues and schedule preventive maintenance.
• Tenant/Owner Relations: Serve as a point of contact for tenants and owners.
• Compliance & Safety: Ensure operations comply with local regulations and safety standards.
• Reporting & Documentation: Prepare operational reports and track KPIs.

Skills

Strong communication

Coordination

Customer service

Multitasking

Attention to detail

Education

Property/Facilities Management degree

Tools

MS Office

Job description

Job Summary

The Operations Executive supports the day-to-day running of property management activities across residential commercial or mixed-use properties The role ensures smooth building operations efficient vendor coordination prompt issue resolution and strong customer service to tenants and owners The Operations Executive also assists with compliance reporting maintenance planning and overall operational improvements

Key Responsibilities

1 Property Operations Administration

Assist in the daily operational management of assigned properties Monitor building conditions through regular inspections of common areas facilities and equipment Maintain accurate property records service logs permits and compliance documentation Assist with preparation of budgets reports and operational plans

2 Vendor Contractor Coordination

Coordinate with maintenance teams contractors and service vendors cleaning security landscaping M E etc Track service delivery ensure work quality and follow up on outstanding tasks Process work orders quotations invoices and contract renewals

3 Maintenance Facilities Support

Respond to maintenance issues from tenants owners or building staff and ensure timely resolution Assist in scheduling preventive maintenance and statutory inspections Follow up on corrective actions and ensure compliance with safety and building regulations

4 Tenant Owner Relations

Serve as a point of contact for tenants residents regarding operational matters Handle inquiries complaints and requests professionally and promptly Support move-in move-out processes and onboarding of new tenants

5 Compliance Safety

Ensure all building operations comply with local regulations fire safety standards and property policies Support safety audits emergency drills and risk assessments Maintain proper documentation for regulatory inspections

6 Reporting Documentation

Prepare daily weekly or monthly operational reports Track key performance indicators such as maintenance response time service levels and vendor performance Assist the Operations Manager in operational planning and improvement initiatives

Diploma or Bachelor’s degree in Property Management, Facilities Management, Business Administration, or related field.

At least 5 years of experience in property or facilities management

Strong communication, coordination, and customer service skills.

Basic knowledge of building systems (M&E, safety, cleaning, security).

Proficiency in MS Office .

Ability to multitask and work independently with attention to detail.