Operation Executive （Supply Chain & Export）

Seven Oaks International

Dubai

On-site

AED 134,000 - 234,000

Full time

12 days ago

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Job summary

Seven Oaks International in Dubai seeks an experienced Sales Coordination and Export Support professional. The role focuses on effective coordination of export and e-commerce orders, ensuring accurate documentation, timely customer communication, and alignment with internal teams to meet sales targets and customer satisfaction.

The candidate will oversee purchase planning, product registrations with Dubai Municipality, import/shipment coordination, inventory and warehouse tasks, and GCC export

Qualifications

Ability to manage supply chain with strong planning and procurement.
Excellent English communication; Arabic is an advantage.
Experience in inventory management policies and leadership.
Proficient in MS Office and data analysis.
Familiar with UAE regulatory requirements and driving license.

Responsibilities

Coordinate international purchases and supplier lead times; maintain records.
Manage Dubai Municipality product registrations and regulatory documents.
Coordinate shipments with freight forwarders and 3PL to customs clearance.
Monitor landed costs and inventory accuracy; reconcile discrepancies.
Coordinate exports to GCC countries and track orders to delivery.

Skills

Supply chain management

English communication

Inventory management

Leadership

Analytical skills

Interpersonal skills

MS Office

ERP/Oracle

UAE Driving Licence

Education

BSc in Supply Chain Management

BSc in Accounting

BSc in Business Administration

Tools

ERP/Oracle

Job description

Job Objective

To provide effective sales coordination and administrative support for export and e-commerce operations, ensuring smooth order processing, accurate documentation, timely customer communication, and coordination with internal teams to support sales targets and customer satisfaction.

Key Responsibilities/Duties

Key Responsibilities

1. Purchase Planning & Procurement

Plan international purchases based on sales/operations forecasts, inventory levels and supplier lead times.
Maintain the planning file, purchasing records, shipment tracking and ERP/Oracle transactions accurately and on time.
Review forecasts and identify over- or under-forecasting to prevent stock shortages and excess inventory.
Coordinate purchase orders with international suppliers, ensuring product availability, order confirmation and timely shipment.
Follow up with suppliers on order status, production, availability and required shipping documents.

2. Product Registration & Government Compliance

Manage Dubai Municipality product registrations, including new registrations, document submission, system uploads, approvals and renewals.
Ensure compliance with Dubai Municipality, Customs, Chamber of Commerce, Excise and other government requirements.
Coordinate required invoices, certificates, licenses and regulatory documents and ensure they are complete and submitted on time.

3. Import & Shipment Coordination

Coordinate international shipments with suppliers, freight forwarders and 3PL partners from dispatch through customs clearance and warehouse delivery.
Monitor shipment status, resolve documentation or clearance issues and ensure timely product availability.
Prepare and verify shipping documents and maintain accurate shipment records.
Calculate and maintain accurate landed costs for imported products.

4. Inventory & Warehouse Coordination

Coordinate inbound shipment priorities based on stock requirements, promotions and business priorities.
Ensure timely invoice and return bookings and maintain inventory/system accuracy.
Coordinate physical and system returns with the warehouse and relevant teams.
Support efficient warehouse and pallet utilization.

5. Export Coordination – GCC

Coordinate and manage exports to Saudi Arabia, Qatar, Bahrain and Oman, including receiving customer POs, confirming product availability and coordinating order fulfillment.
Prepare and follow up on commercial invoices, Certificates of Origin, export documents, licenses/certificates and required attestations.
Coordinate with customers, suppliers, freight forwarders and 3PL partners to ensure smooth customs clearance and delivery.
Track export shipments through final delivery and ensure all required documentation is completed and properly filed.

6. Systems, Planning & Reporting

Maintain accurate planning files, purchasing records, shipment tracking and ERP/Oracle transactions.
Prepare purchasing, inventory and shipment reports and highlight potential supply risks or delays.
Ensure timely and accurate system transactions, documentation and records.

7. Supplier & Stakeholder Coordination

Maintain strong communication with customers, suppliers, freight forwarders, 3PL partners, warehouse and internal departments.
Monitor supplier and logistics partner performance and elevate delays or service issues when required.
Identify opportunities to improve supply chain efficiency, reduce costs and improve service levels.

Ability & Skills

Strong knowledge of supply chain management
Excellent English written and verbal communication skills, Arabic is an advantage
Proven history of developing effective inventory management policies
Strong leadership, analytical, interpersonal and organizational skills.
Knowledge of sourcing and procurement techniques as well as a dexterity in understanding the market
Aptitude in decision‑making and working with numbers
Experience in collecting and analyzing data
Solid judgement along with decision making skills.
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular),
Experience in ERP/Oracle etc.
Must Possess UAE Driving License