Online Sales & Lead Conversion Specialist

Nakshathra Gold and Diamonds; Dubai; On-site; AED 78,000 - 134,000; Full time

Benefits offered by this job

Performance incentives

Generated leads from digital marketing

Job summary

Nakshathra Gold & Diamonds in the UAE is expanding its sales team. The role focuses on handling customer inquiries via WhatsApp and phone calls, sharing jewellery details, and driving showroom visits and sales.

Ideal candidates are fluent in Malayalam, with fast typing, confident customer communication, and a keen interest in online sales and lead conversion. This position uses modern CRM tools including respond.io.

Qualifications

• Malayalam language proficiency is mandatory.
• Good typing speed and fast response ability.
• Confident in speaking with customers.
• Strong interest in online sales and lead conversion.
• Comfortable handling multiple WhatsApp conversations.
• Positive attitude with strong follow-up skills.

Responsibilities

• Handle customer enquiries through WhatsApp and phone calls.
• Share jewellery details, photos, prices and offers.
• Follow up with customers to maintain engagement.
• Convert enquiries into showroom visits and sales.
• Utilize CRM and respond.io for customer management.

Skills

Malayalam fluency

Typing speed

Customer communication

Lead conversion

WhatsApp handling

CRM experience

Tools

Respond.io

CRM software

Job description

Nakshathra Gold & Diamonds in the UAE is expanding its sales team. The role focuses on handling customer inquiries via WhatsApp and phone calls, sharing jewellery details, and driving showroom visits and sales.

Ideal candidates are fluent in Malayalam, with fast typing, confident customer communication, and a keen interest in online sales and lead conversion. This position uses modern CRM tools including respond.io.