Online Sales

Royal Rose Cosmetics Trading; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Royal Rose Cosmetics Trading in Dubai seeks a motivated Online Sales Executive to manage inquiries via WhatsApp, social media, website chat, and email, convert inquiries into sales, and build strong relationships with customers through digital channels.

You will coordinate orders, provide accurate product information, support online promotions with marketing and operations, and strive to meet daily, weekly, and monthly targets while delivering excellent service.

Qualifications

• Experience in online sales, telesales, or customer service.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Proficient with WhatsApp and online sales platforms.

Responsibilities

• Handle customer inquiries through WhatsApp, social media, website chat, email, and other online platforms.
• Promote products and services to potential customers and convert inquiries into sales.
• Follow up with leads and existing customers to maximize sales opportunities.
• Provide accurate product information, pricing, availability, and delivery details.
• Process and coordinate customer orders.
• Maintain regular communication with customers and provide excellent service.
• Achieve assigned daily, weekly, and monthly sales targets.
• Maintain customer records and update sales information.
• Work with the marketing and operations teams to support online promotions and campaigns.
• Handle customer concerns and resolve issues professionally.
• Monitor competitors and identify new online sales opportunities.

Skills

Online Sales

Customer Service

Lead Generation

Follow-up

Negotiation

Social Media Sales

Order Management

Target Achievement

Job description

Job Description:

Job Summary

We are looking for a motivated and customer-focusedOnline Sales Executiveto manage online customer inquiries, generate sales, and build strong relationships with customers through digital channels. The ideal candidate should have excellent communication skills, a sales-oriented mindset, and the ability to respond quickly to customer needs.

Key Responsibilities

• Handle customer inquiries through WhatsApp, social media, website chat, email, and other online platforms.
• Promote products and services to potential customers and convert inquiries into sales.
• Follow up with leads and existing customers to maximize sales opportunities.
• Provide accurate product information, pricing, availability, and delivery details.
• Process and coordinate customer orders.
• Maintain regular communication with customers and provide excellent service.
• Achieve assigned daily, weekly, and monthly sales targets.
• Maintain customer records and update sales information.
• Work with the marketing and operations teams to support online promotions and campaigns.
• Handle customer concerns and resolve issues professionally.
• Monitor competitors and identify new online sales opportunities.

Requirements

• Previous experience in online sales, telesales, retail sales, or customer service is preferred.
• Strong communication and interpersonal skills.
• Good negotiation and persuasion abilities.
• Comfortable using WhatsApp, social media, email, and online sales platforms.
• Customer-focused with a positive and professional attitude.
• Ability to work under pressure and meet sales targets.
• Good English communication skills; additional languages are an advantage.

Key Skills

• Online Sales
• Customer Service
• Lead Generation & Follow-up
• Communication Skills
• Negotiation
• Social Media Sales
• Order Management
• Target Achievement

AS PER UAE LAW

Requirements: