NOC Network Technician – On-Call IT & Security Support

Wynn Al Marjan Island

Ras Al Khaimah

On-site

AED 60,000 - 120,000

Full time

7 days ago

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Benefits offered by this job

Healthcare package

Leave policy

Incentive programs

Job summary

Wynn Al Marjan Island is seeking a Network Operations Technician to join the IT Operations Engineering & Support Team in Ras Al Khaimah. You will monitor networks, troubleshoot incidents, and perform routine maintenance to keep services secure and available.

The role requires 1–2 years in network operations, a IT-related degree, and skills in TCP/IP, DNS, DHCP, VPN, VLANs, plus familiarity with SolarWinds and ServiceNow. WLC experience is a plus.

Qualifications

Diploma or Bachelor’s degree in IT/CS or related field.
1–2 years in network operations or IT infra support.
Proficient in TCP/IP, DNS, DHCP, VPN and VLANs.
Experience with SolarWinds and ITSM tools like ServiceNow.

Responsibilities

Monitor network systems for performance issues and outages.
Investigate and resolve network problems using logs and tools.
Perform routine maintenance including patches and firmware updates.
Install and configure routers, switches, firewalls, access points.
Collaborate with engineers to optimize performance.
Maintain documentation of configurations and incidents.
Participate in on-call rotations and after-hours alerts.
Support end users and IT teams with network issues.

Skills

TCP/IP

DNS

DHCP

VPN

VLANs

SolarWinds

ServiceNow

WLC

CCNA

CompTIA Network+

Education

Diploma or Bachelor’s degree in IT/CS

Tools

SolarWinds

ServiceNow

Job description

The role requires 1–2 years in network operations, a IT-related degree, and skills in TCP/IP, DNS, DHCP, VPN, VLANs, plus familiarity with SolarWinds and ServiceNow. WLC experience is a plus.

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