Night Manager Front Office

RIXOS; Abu Dhabi; On-site; AED 134,000 - 223,000; Full time

Job summary

AccorHotels in Abu Dhabi is seeking a Night Manager to oversee all Front Office activities during the night shift, ensuring smooth check-in/check-out and monitoring occupancy. The role requires coordinating with Housekeeping, Security, Engineering, and other departments to deliver exceptional guest service.

Required are a hospitality degree, 3–5 years in Front Office (supervisory preferred), strong knowledge of PMS and Night Audit, plus excellent English and leadership abilities.

Qualifications

• Diploma or degree in Hospitality Management or a related field.
• Minimum 3 5 years of experience in Front Office operations, preferably in a supervisory or managerial position.
• Previous experience as a Night Manager or Duty Manager is an advantage.
• Good knowledge of hotel Property Management Systems (PMS).
• Strong knowledge of Night Audit procedures.
• Excellent communication and guest-handling skills.
• Strong leadership, problem-solving, and decision-making abilities.
• Ability to work independently during night shifts.
• Excellent command of English; additional languages are an advantage.

Responsibilities

• Oversee all Front Office activities during the night shift.
• Ensure smooth check-in and check-out procedures.
• Monitor room availability, room assignments, and occupancy levels.
• Ensure all guest requests are handled promptly and professionally.
• Coordinate with Housekeeping, Security, Engineering, and other departments.
• Ensure proper shift handover and communication with the morning team.

Skills

Night shift leadership

Guest handling

Communication

Team coordination

Education

Diploma or degree in Hospitality Management

Tools

PMS

Job description

Oversee all Front Office activities during the night shift.

• Ensure smooth check-in and check-out procedures.

• Monitor room availability, room assignments, and occupancy levels.

• Ensure all guest requests are handled promptly and professionally.

• Coordinate with Housekeeping, Security, Engineering, and other departments.

• Ensure proper shift handover and communication with the morning team.

Qualifications

• Diploma or degree in Hospitality Management or a related field.

• Minimum 3 5 years of experience in Front Office operations, preferably in a supervisory or managerial position.

• Previous experience as a Night Manager or Duty Manager is an advantage.

• Good knowledge of hotel Property Management Systems (PMS).

• Strong knowledge of Night Audit procedures.

• Excellent communication and guest-handling skills.

• Strong leadership, problem-solving, and decision-making abilities.

• Ability to work independently during night shifts.

• Excellent command of English; additional languages are an advantage.

We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome†resonate as the finest hotel promise. From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. Our Brands include: -Raffles -Fairmont -Sofitel -MGallery -Grand Mercure -Pullman -Swissôtel -Novotel -Suite Novotel -Mercure -Thalassa sea & spa -Adagio -ibis -ibis Styles -ibis budget -HotelF1

Desired Candidate Profile

Qualifications

• Diploma or degree in Hospitality Management or a related field.

• Minimum 3 5 years of experience in Front Office operations, preferably in a supervisory or managerial position.

• Previous experience as a Night Manager or Duty Manager is an advantage.

• Good knowledge of hotel Property Management Systems (PMS).

• Strong knowledge of Night Audit procedures.

• Excellent communication and guest-handling skills.

• Strong leadership, problem-solving, and decision-making abilities.

• Ability to work independently during night shifts.

• Excellent command of English; additional languages are an advantage.