Night Front Desk & Guest Services Associate

Le Méridien Hotels & Resorts; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

Marriott International in Dubai is seeking a Front Desk Associate to process guest check-ins, verify identity and payment, assign rooms, and issue keys. You will align with market rates, balance accounts, and provide directions and local information.

You will also assist in training staff, maintain professional appearance, and ensure all transactions are accurately recorded. This role requires at least 1 year in guest services and a high school diploma.

Qualifications

• High school diploma or GED required.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.
• No required certifications.

Responsibilities

• Assist management in training, evaluating, counseling, motivating and coaching employees.
• Develop/maintain positive working relationships; support team to reach common goals.
• Follow company policies; report accidents and unsafe conditions; ensure confidentiality.
• Welcome guests; anticipate needs; assist individuals with disabilities.
• Enter and locate information using computers/POS systems; manage check-ins and payments.

Skills

Customer service

Leadership

Communication

Problem solving

Confidentiality

Attention to detail

Education

High school diploma or GED

Tools

POS systems

Computers

Job description

Marriott International in Dubai is seeking a Front Desk Associate to process guest check-ins, verify identity and payment, assign rooms, and issue keys. You will align with market rates, balance accounts, and provide directions and local information.

You will also assist in training staff, maintain professional appearance, and ensure all transactions are accurately recorded. This role requires at least 1 year in guest services and a high school diploma.