Multisport Registration & Participant Experience Specialist

Wolfi's; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Gulf Multi Sport in the UAE is building a talent pool of professionals to support event registration and participant experience across endurance and multisport events.

Roles involve participant onboarding, data management, race pack coordination, on-site check-in, and handling inquiries, with emphasis on accuracy, service orientation, and calm performance under pressure during live event windows.

Qualifications

• Experience or strong interest in event registration, participant services, or sports event administration.
• Ability to work in fast-paced, high-pressure environments, particularly during live event registration windows.
• Strong attention to detail and data accuracy skills.
• Good communication and participant-facing service skills.
• A proactive, flexible, and calm approach, especially when managing high volumes of participants.
• Willingness to work variable hours, including weekends and event days.
• Based in the UAE or open to working in Abu Dhabi, depending on role requirements.

Responsibilities

• Supporting the planning and execution of participant registration for endurance and multisport events.
• Managing participant data, entry lists, and registration systems with accuracy and confidentiality.
• Coordinating race pack preparation and distribution, including bibs, timing chips, and athlete materials.
• Managing on-site registration desks and check-in processes during event days to ensure smooth athlete flow.
• Responding to participant enquiries pre-, during, and post-event in a timely and professional manner.
• Monitoring registration platforms and flagging issues with entries, payments, or participant eligibility.
• Supporting category and wave management, ensuring accurate athlete assignments and start list integrity.
• Troubleshooting registration challenges in real-time during events to minimise disruption to participants.
• Collaborating with internal teams to ensure registration data integrates seamlessly with timing, results, and operations.

Job description

Gulf Multi Sport in the UAE is building a talent pool of professionals to support event registration and participant experience across endurance and multisport events.

Roles involve participant onboarding, data management, race pack coordination, on-site check-in, and handling inquiries, with emphasis on accuracy, service orientation, and calm performance under pressure during live event windows.