Events Registration & Experience Lead

Experts Plus Recruitment Services; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

Experts Plus Recruitment Services is seeking an experienced registration professional to plan and manage onsite and online registration for large events in Dubai. You will collaborate with vendors, internal teams and IT to ensure smooth workflows and accurate data capture.

The role requires knowledge of DTCM compliance, experience with event technologies, and strong English communication. You will produce post-event insights and contribute to a seamless visitor experience.

Qualifications

• Minimum 3 years of experience in a similar role, preferably in exhibitions or events.
• Strong understanding of registration processes and visitor experience.
• Experience with event technologies.
• Knowledge of DTCM requirements for visitor attendance.
• Proficiency in Microsoft Office and CRM systems (Dynamics CRM, Eloqua).
• Excellent written and spoken English communication skills.

Responsibilities

• Plan and oversee online and onsite registration for events.
• Collaborate with vendors and internal teams to ensure smooth registration workflows.
• Handle escalations related to registration issues during events.
• Implement new registration technologies and enhance visitor experiences.
• Manage post-event DTCM reconciliation and ensure regulatory compliance.
• Work with IT to ensure accurate data capture and integration into CRM systems.
• Document SOPs for registration processes.
• Provide guidance on onsite registration layout, signage, and traffic flow.
• Deliver post-event registration reports and actionable insights.

Skills

Registration processes

Event technologies

CRM systems

Microsoft Excel

PowerPoint

Word

English communication

Organizational skills

Problem solving

Tools

Dynamics CRM

Eloqua

Job description

Experts Plus Recruitment Services is seeking an experienced registration professional to plan and manage onsite and online registration for large events in Dubai. You will collaborate with vendors, internal teams and IT to ensure smooth workflows and accurate data capture.

The role requires knowledge of DTCM compliance, experience with event technologies, and strong English communication. You will produce post-event insights and contribute to a seamless visitor experience.