Multi-Outlet Hospitality Manager

Hilton; Abu Dhabi; On-site; AED 201,000 - 312,000; Full time

Job summary

Hilton Abu Dhabi is seeking an Outlets Manager to oversee four outlets, including pool bars and all-day dining. You will lead daily operations, drive performance, and ensure brand standards across outdoor and pool environments.

The role emphasizes unified leadership, outstanding guest service, and cost control to optimize profitability while maintaining exceptional hospitality. Seek a candidate with strong dining-out experience and leadership skills.

Qualifications

• Proven experience as an Outlet Manager or similar role in a high-end restaurant or hotel.
• Strong communication, grooming, and interpersonal skills.
• Fluent in English; additional languages are an advantage.

Responsibilities

• Operational Oversight: Manage daily outlet operations to ensure smooth service and adherence to brand standards.
• Team Leadership: Supervise, train, and motivate staff to deliver exceptional guest experiences and maintain high performance.
• Guest Experience Management: Ensure personalized service, handle guest feedback, and resolve issues promptly to enhance satisfaction.
• Inventory & Cost Control: Monitor stock levels, manage ordering, and control costs to optimize profitability.
• Sales & Revenue Support: Drive upselling initiatives, monitor sales performance, and support revenue targets.
• Compliance & Hygiene: Ensure adherence to health, safety, and hygiene regulations across all outlet areas.
• Coordination & Communication: Collaborate with kitchen, housekeeping, and other departments for seamless service delivery.
• Food Safety Regulations: Ensuring that all food safety standards are met.

Skills

Outlet management

Team leadership

Guest experience

Cost control

Communication

Education

High school diploma or equivalent

Hospitality training is a plus

Job description

Hilton Abu Dhabi is seeking an Outlets Manager to oversee four outlets, including pool bars and all-day dining. You will lead daily operations, drive performance, and ensure brand standards across outdoor and pool environments.

The role emphasizes unified leadership, outstanding guest service, and cost control to optimize profitability while maintaining exceptional hospitality. Seek a candidate with strong dining-out experience and leadership skills.