Outlet Manager – Luxury Hotel Dining & Team Lead

InterContinental Hotels Group; Dubai; On-site; AED 300,000 - 420,000; Full time

Job summary

InterContinental Hotels Group (IHG) seeks an Outlet Manager for Crowne Plaza Dubai Marina. The role leads restaurant operations, coaches a diverse team and ensures high guest satisfaction in a 5-star hotel environment.

Candidates should have at least 2 years in a similar role, strong HACCP knowledge, and experience handling budgets, menus, and staff development. The position offers growth within a renowned hospitality group in Dubai.

Qualifications

• Hands-on leader with the ability to coach and motivate the team.
• Minimum 2 years in a similar role in a 5-star hotel.
• Experience working with a multinational team.
• Exposure to outlet openings and varied outlets.
• Strong organization skills and good administration.

Responsibilities

• Manage restaurant operations at Crowne Plaza Dubai Marina.
• Maintain exceptional levels of customer service.
• Recruit, manage, train and develop the Restaurant team.
• Handle guest queries in a timely manner.
• Work within budgeted guidelines for Food and Payroll.
• Drive sales to maximise revenue.
• Develop menus with Food & Beverage team.
• Accountable for monthly stock takes.
• Set targets, schedules, budgets, and policies.

Skills

Team leadership

Coaching

HACCP knowledge

Outlet operations

Staff training

Job description

InterContinental Hotels Group (IHG) seeks an Outlet Manager for Crowne Plaza Dubai Marina. The role leads restaurant operations, coaches a diverse team and ensures high guest satisfaction in a 5-star hotel environment.

Candidates should have at least 2 years in a similar role, strong HACCP knowledge, and experience handling budgets, menus, and staff development. The position offers growth within a renowned hospitality group in Dubai.