MIS Executive: SAP & Aftersales Data Systems Lead

Al-Futtaim; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Al-Futtaim seeks an MIS Supervisor to provide frontline system support for Aftersales, focusing on SAP resolution and package maintenance. The role requires ensuring master data accuracy and optimizing processes for efficiency across branches.

Responsibilities include coordinating with Aftersales, Finance, and EIT, managing DIO accessories packages, and handling campaign timelines. Strong Excel and SAP experience are essential for success.

Qualifications

• Graduate or Diploma Holder with automotive experience.
• 5 years of experience in a relevant position.
• Background in Pricing Analyst/Assistant roles is mandatory.
• Automotive aftersales experience is mandatory.

Responsibilities

• Provide frontline support staff with effective system solutions and maintain up-to-date master data.
• Review and optimize processes for efficiency in the Aftersales department.
• Support SAP issue resolution and package maintenance to drive revenue.
• Manage SAP backend tables for system integration and accuracy.
• Resolve issues within 48 hours and liaise with Aftersales, Finance, and EIT.
• Ensure DIO accessories and campaign packages are prepared and aligned with pricing.

Skills

MS Office (Excel)

Communication

Problem-solving

Interpersonal skills

Education

Graduate or Diploma Holder

Automotive experience preferred

Tools

SAP IS Auto

Job description

Al-Futtaim seeks an MIS Supervisor to provide frontline system support for Aftersales, focusing on SAP resolution and package maintenance. The role requires ensuring master data accuracy and optimizing processes for efficiency across branches.

Responsibilities include coordinating with Aftersales, Finance, and EIT, managing DIO accessories packages, and handling campaign timelines. Strong Excel and SAP experience are essential for success.