Memorable Guest Experience Concierge

Marriott Executive Apartments; Abu Dhabi; On-site; AED 36,000 - 72,000; Full time

Job summary

Marriott Executive Apartments in Abu Dhabi seeks a Guest Experience Expert to deliver memorable service during guests' stay. You will handle check-ins/outs, guide guests through the stay, and assist with loading/unloading vehicles and luggage to and from guest rooms or bell area.

The role emphasizes safety, confidentiality, professional appearance, and adherence to policies. You will be on your feet, move through varied spaces, and perform duties to support operations and guest satisfaction.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Greet guests and assist with check-in and check-out to ensure a smooth experience.
• Assist guests with loading/unloading vehicles and transporting luggage to and from guest rooms and the bell area.
• Complete reports and communicate guest requests clearly to the team.
• Maintain confidentiality, safety, and professional appearance while upholding Marriott policies.

Education

High school diploma or GED

Job description

Marriott Executive Apartments in Abu Dhabi seeks a Guest Experience Expert to deliver memorable service during guests' stay. You will handle check-ins/outs, guide guests through the stay, and assist with loading/unloading vehicles and luggage to and from guest rooms or bell area.

The role emphasizes safety, confidentiality, professional appearance, and adherence to policies. You will be on your feet, move through varied spaces, and perform duties to support operations and guest satisfaction.