Luxury Guest Experience Specialist

The Ritz-Carlton; Abu Dhabi; On-site; AED 50,000 - 100,000; Full time

Job summary

The Ritz-Carlton Abu Dhabi invites applications for Guest Experience Expert to help create memorable stays for guests. You will guide guests through their visit, respond to requests, and contribute to a seamless check-in and check-out experience.

You will be on your feet, deliver professional service, uphold the Gold Standards, protect confidential information, and support team operations across the hotel. You will also share local area highlights to enhance guest experiences.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guide guests through their entire stay by delivering a range of guest services.
• Process operational needs and address guest requests.
• Complete reports and share highlights of the local area.

Skills

Guest service

Education

High school diploma or GED

Job description

The Ritz-Carlton Abu Dhabi invites applications for Guest Experience Expert to help create memorable stays for guests. You will guide guests through their visit, respond to requests, and contribute to a seamless check-in and check-out experience.

You will be on your feet, deliver professional service, uphold the Gold Standards, protect confidential information, and support team operations across the hotel. You will also share local area highlights to enhance guest experiences.