Membership Experience Specialist

Privilee; Dubai; On-site; AED 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive insurance

In-house chef for meals

Privilee membership

Job summary

Privilee is looking for an enthusiastic Membership Executive to enhance member experiences and service. You will be the first point of contact for members, resolving their inquiries and converting leads into loyal customers.

We seek individuals with at least 2 years of customer service experience and strong communication skills. Join us to contribute to shaping exceptional service standards at Privilee.

Our company culture promotes collaboration, personal growth, and a vibrant work environment with great perks and benefits.

Qualifications

• 2+ years of customer service, support, or sales experience.
• Strong written and verbal communication skills in English.
• Strong organizational skills to manage multiple conversations.

Responsibilities

• Serve as the first contact for members, providing support.
• Resolve member issues with empathy and efficiency.
• Convert leads into loyal members.

Skills

Customer service

Problem-solving

Communication

Organization

Empathy

Tools

Notion

Slack

CRM platforms

Job description

Privilee is looking for an enthusiastic Membership Executive to enhance member experiences and service. You will be the first point of contact for members, resolving their inquiries and converting leads into loyal customers.

We seek individuals with at least 2 years of customer service experience and strong communication skills. Join us to contribute to shaping exceptional service standards at Privilee.

Our company culture promotes collaboration, personal growth, and a vibrant work environment with great perks and benefits.