Medical Records Specialist

Remotedxb; Dubai; On-site; AED 45,000 - 78,000; Full time

Job summary

Sharecare, a digital healthcare company, is seeking a detail‑oriented Records Coordinator in Dubai to support the release of medical information, verify requests, and maintain confidentiality.

You will ensure invoicing accuracy, respond to inquiries by phone and email, and stay current on applicable laws and fees. The role emphasizes privacy, ethics, and efficient processing.

Qualifications

• High School Diploma or GED is required.
• Strong computer proficiency, especially Word and Excel.
• Ability to type at least 50 words per minute.
• Experience using fax, copier, and scanning devices.
• Excellent organizational and multi-tasking skills are essential.

Responsibilities

• Process release of information requests by retrieving, scanning, and transmitting medical records.
• Validate requests and authorizations in compliance with HIPAA and company policy.
• Perform quality checks to ensure accuracy, confidentiality, and proper invoicing.
• Provide high-quality customer service via telephone and mail inquiries.
• Maintain working knowledge of state laws and fee structures regarding medical records.
• Safeguard patient privacy and handle privileged information with high ethical standards.

Skills

Typing 50 wpm

Strong computer proficiency

Organizational skills

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Fax machines

Copier

Scanning tools

Job description

Responsibilities

• Process release of information requests by retrieving, scanning, and transmitting medical records


• Validate requests and authorizations in compliance with HIPAA and company policy


• Perform quality checks to ensure accuracy, confidentiality, and proper invoicing


• Provide high-quality customer service via telephone and mail inquiries


• Maintain working knowledge of state laws and fee structures regarding medical records


• Safeguard patient privacy and handle privileged information with high ethical standards

Requirements

• High School Diploma or GED


• Strong computer proficiency, specifically Microsoft Word and Excel


• Ability to type at least 50 wpm


• Experience using fax, copier, and scanning machines


• Excellent organizational and multi-tasking skills

Preferred Qualifications

• Minimum of 2 years experience in a medical records department or similar setting

About the Company

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs.