Female Receptionist – Aesthetic & Dental Clinic

The Practice Poly Clinic L.L.C; Dubai; On-site; AED 56,000 - 78,000; Full time

Benefits offered by this job

Professional environment

Competitive salary

Career growth opportunities

Job summary

The Practice Poly Clinic L.L.C in Dubai is seeking a professional, presentable Female Receptionist to join our team. You will welcome patients at the front desk and manage inquiries and appointments.

Responsibilities include handling calls, scheduling, registrations, coordinating with clinicians, and supporting daily front-desk operations in a fast-paced aesthetic and multispecialty clinic.

Qualifications

• Prior experience in aesthetic/medical clinic preferred.
• Excellent customer service and communication.
• Ability to convert inquiries into appointments.
• Based in UAE with availability to join on short notice.

Responsibilities

• Welcome patients and provide an exceptional front-desk experience
• Answer phone calls, WhatsApp messages and online inquiries promptly and professionally
• Schedule, confirm and follow up on patient appointments
• Register patients and maintain accurate and confidential records
• Coordinate with doctors, nurses and other clinic departments
• Provide accurate information about treatments, services, pricing and current promotions
• Support patient retention through follow-ups and help achieve clinic booking targets
• Handle payments, invoices and daily front-desk administrative duties as required

Skills

English fluency

Reception experience

Communication skills

Professional appearance

Appointment scheduling

Patient registration

Inquiries handling

Promotions explanation

Computer skills

Multitasking

UAE resident

Tools

Clinic management system

Job description

A reputable Aesthetic and Multispecialty Clinic in Dubai is looking for a professional, presentable, and customer-focused Female Receptionist to join our team.

Key Responsibilities

• Welcome patients and provide an exceptional front-desk experience
• Answer phone calls, WhatsApp messages and online inquiries promptly and professionally
• Schedule, confirm and follow up on patient appointments
• Register patients and maintain accurate and confidential records
• Coordinate with doctors, nurses and other clinic departments
• Provide accurate information about treatments, services, pricing and current promotions
• Support patient retention through follow-ups and help achieve clinic booking targets
• Handle payments, invoices and daily front-desk administrative duties as required

Qualifications

• Fluent in English (additional languages are an advantage).
• Previous experience as a receptionist or customer service representative in an aesthetic, dermatology, dental, or medical clinic.
• Excellent communication and customer service skills.
• Professional appearance with a friendly and welcoming personality.
• Experience in appointment scheduling, patient registration, follow-ups, and handling inquiries via phone, WhatsApp, and social media.
• Ability to explain clinic services, treatment packages, and promotions, and convert inquiries into confirmed appointments.
• Good computer skills and experience with clinic management or appointment booking systems.
• Ability to multitask and work efficiently in a fast-paced environment.
• Currently based in the UAE and available to join within a reasonable notice period.

What We Offer

• A professional and supportive work environment.
• Competitive salary based on experience and qualifications.
• Opportunities for career growth within the aesthetic and healthcare industry.