Medical Billing & Patient Relations Specialist

Al-Futtaim; Abu Dhabi; On-site; AED 89,000 - 134,000; Full time

Job summary

Al-Futtaim in Abu Dhabi seeks a dedicated Medical Insurance, Invoicing and Cash Handling specialist to support patient billing, coding and front-line customer service.

You will liaise with physicians, patients and third-party payers, ensure accurate coding and invoicing, handle payments and maintain confidentiality of sensitive information while delivering high-quality service in a fast-paced clinic environment.

Qualifications

• Fluency in English (spoken and written).
• Experience with medical insurance processes and billing.
• Proficiency in invoicing and cash handling.
• Strong customer service and communication skills.

Responsibilities

• Accurate flow of medical information and coding for claims and billing.
• Liaise between facility and third-party payers to verify and update claim data.
• Review patient records and ensure proper coding and documentation.
• Coordinate with billing staff to ensure correct treatment codes and reimbursements.
• Submit claims and manage payments to clinic suppliers.
• Maintain confidentiality of patient information and support legal inquiries.

Skills

Medical Insurance Coding

Medical Invoicing

Cash Handling

Customer relations

Education

Graduate Degree in any stream

Job description

Al-Futtaim in Abu Dhabi seeks a dedicated Medical Insurance, Invoicing and Cash Handling specialist to support patient billing, coding and front-line customer service.

You will liaise with physicians, patients and third-party payers, ensure accurate coding and invoicing, handle payments and maintain confidentiality of sensitive information while delivering high-quality service in a fast-paced clinic environment.