MEA Service Operations Leader: Strategy & Excellence

Jobsatdubai; Dubai; Hybrid; AED 400,000 - 500,000; Full time

Job summary

Jobsatdubai is seeking a VP of Service Operations for the Middle East & Africa region. In this role, you will report to the Cluster President and lead a high-performing operations team focused on ensuring operational efficiency and excellence.

Responsibilities include the strategic alignment of service operations, managing customer relationships, and fostering a strong QHSE culture. The ideal candidate has 15-18 years of experience in service operations management and holds a relevant degree.

Qualifications

• 15-18 years of relevant experience in service operations.
• Proven leadership in managing service operations and teams.
• Strong communication and collaboration skills.

Responsibilities

• Lead and secure a high-performing Service Operations organization.
• Drive efficiency improvements through innovative processes.
• Support proactive service sales through lead generation.

Skills

Service operations management

Leadership

Operational efficiency

Customer relationship management

Problem-solving

Education

Bachelor’s or engineering degree

Job description

Jobsatdubai is seeking a VP of Service Operations for the Middle East & Africa region. In this role, you will report to the Cluster President and lead a high-performing operations team focused on ensuring operational efficiency and excellence.

Responsibilities include the strategic alignment of service operations, managing customer relationships, and fostering a strong QHSE culture. The ideal candidate has 15-18 years of experience in service operations management and holds a relevant degree.