MEA Regional Retail Training Lead (Dubai-based)

Anker Innovations; Dubai; On-site; AED 234,000 - 335,000; Full time

Job summary

Anker Innovations in Dubai seeks an MEA Regional Retail Trainer to elevate product knowledge, sales techniques, and display standards for promoters, supervisors, and client staff across the MEA region, including UAE.

Based in UAE, you will develop materials, deliver training, assess outcomes, and travel to key markets as needed, collaborating with country retail teams to ensure consistent implementation and measurable sales impact.

Qualifications

• Fluent in English and Arabic (written + spoken).
• 2+ years in retail training or terminal sales management in electronics.
• Proficient in course development and delivering training.
• Familiar with offline retail scenarios and sales processes.

Responsibilities

• Design and optimize the MEA regional retail training system (product knowledge, sales scripts, display standards, service processes).
• Develop standardized training materials, videos, and assessment question banks.
• Establish an online learning resource library to support self-directed learning across all country teams.
• For Supervisors: Coaching methods, store visit standards, team management capability enhancement.
• For Client Store Staff: Product knowledge, brand story, key selling points.
• Design training assessment mechanisms (online exams + offline practical evaluations).
• Establish a promoter/store staff certification system and track pass rates.
• Regularly review training effectiveness and correlate with sales data analysis.

Skills

Retail training

Course development

Training delivery

Online learning

Video conferencing

English/Arabic bilingual

Tools

Online training tools

Video conferencing platforms

Job description

Anker Innovations in Dubai seeks an MEA Regional Retail Trainer to elevate product knowledge, sales techniques, and display standards for promoters, supervisors, and client staff across the MEA region, including UAE.

Based in UAE, you will develop materials, deliver training, assess outcomes, and travel to key markets as needed, collaborating with country retail teams to ensure consistent implementation and measurable sales impact.