Marine Experience Sales Associate - Atlantis Resorts - Dubai, UAE

Atlantis; Dubai; On-site; AED 89,280 - 122,760; Full time

Benefits offered by this job

Competitive tax-free salary

Comprehensive health insurance

Annual flights

Exclusive food and beverages privileges

Discounted rates across international properties

Career mobility and professional development

Job summary

Atlantis in Dubai is seeking a Marine Experience Sales Associate to support guest engagement and optimize revenue across Aquaventure Waterpark and marine activities. This role necessitates excellent customer service skills to promote premium experiences like Dolphin Bay and Sea Lion Point.

The ideal candidate should have sales experience in hospitality, proficiency in reservation systems, and enjoy working in a fast-paced environment. The position offers a competitive tax-free salary, comprehensive health benefits, and opportunities for career growth.

Qualifications

• Previous sales experience within hospitality, retail, or leisure environments.
• Strong customer service orientation with confident communication skills.
• Ability to work in a multicultural and fast‑paced Dubai tourism environment.
• Organized, proactive, and detail‑oriented approach to guest handling.
• Additional language skills are an advantage.

Responsibilities

• Welcome guests at resort kiosks and provide warm, professional assistance.
• Promote and sell Dolphin Bay, Sea Lion Point, and marine animal interaction packages.
• Manage cabana rental bookings at Aquaventure Waterpark.
• Handle reservations, payment processing, and guest inquiries efficiently.
• Deliver high‑quality customer service aligned with luxury hospitality standards.
• Coordinate with marine operations and waterpark teams.

Skills

Hospitality sales techniques

Customer engagement and upselling

Reservation systems management

Point of sale operations

Guest relations support

Cross-department coordination

Retail and service excellence

Tools

Galaxy

Opera

iOS systems

Job description

Position Overview

Marine Experience Sales Associate at Atlantis Resorts Dubai supports guest engagement and revenue generation across Aquaventure Waterpark and marine animal interaction zones. This hospitality role focuses on delivering personalized customer service, handling reservations, and promoting Dolphin Bay, Sea Lion Point, cabana rentals, and premium leisure experiences within a leading Dubai luxury resort.

Job Details

Country: UAE | City: Dubai | Industry: Hospitality | Function: Sales‑Retail | Salary: 8000‑11000 monthly (Market estimated) | Gender: Any | Candidate Nationality: Any | Job Type: Full‑time

Key Responsibilities

• Welcome guests at resort kiosks and provide warm, professional assistance
• Promote and sell Dolphin Bay, Sea Lion Point, and marine animal interaction packages
• Manage cabana rental bookings at Aquaventure Waterpark and hotel pool areas
• Handle reservations, payment processing, and guest inquiries efficiently
• Deliver high‑quality customer service aligned with luxury hospitality standards
• Coordinate with marine operations and waterpark teams to ensure smooth guest experiences
• Maintain accurate transaction records and daily sales reports
• Upsell premium experiences to enhance guest satisfaction and resort revenue
• Resolve guest concerns promptly while maintaining service excellence

Ideal Profile

• Previous sales experience within hospitality, retail, or leisure environments
• Strong customer service orientation with confident communication skills
• Familiarity with Galaxy, Opera, and iOS systems
• Ability to work in a multicultural and fast‑paced Dubai tourism environment
• Organized, proactive, and detail‑oriented approach to guest handling
• Additional language skills are an advantage

Skills Set

• Hospitality sales techniques
• Customer engagement and upselling
• Reservation systems management
• Point of sale operations
• Guest relations support
• Cross‑department coordination
• Retail and service excellence

Why Join Us

• Competitive tax‑free salary paid in UAE Dirhams
• Comprehensive health insurance including dental coverage
• Annual flights and life insurance benefits
• Exclusive food and beverages privileges
• Discounted rates across international resort properties
• Career mobility and professional development within a global hospitality group

About the Company

Atlantis Resorts Dubai, part of Kerzner International, operates two iconic luxury destinations on Palm Jumeirah, combining premium accommodation, marine attractions, waterpark adventures, and world‑class entertainment. With a diverse international workforce, Atlantis Dubai delivers exceptional hospitality experiences and offers rewarding career opportunities within the UAE's dynamic tourism and leisure industry.