Dubai Luxury Marine Experience Sales Concierge

Atlantis; Dubai; On-site; AED 89,280 - 122,760; Full time

Benefits offered by this job

Competitive tax-free salary

Comprehensive health insurance

Annual flights

Exclusive food and beverages privileges

Discounted rates across international properties

Career mobility and professional development

Job summary

Atlantis in Dubai is seeking a Marine Experience Sales Associate to support guest engagement and optimize revenue across Aquaventure Waterpark and marine activities. This role necessitates excellent customer service skills to promote premium experiences like Dolphin Bay and Sea Lion Point.

The ideal candidate should have sales experience in hospitality, proficiency in reservation systems, and enjoy working in a fast-paced environment. The position offers a competitive tax-free salary, comprehensive health benefits, and opportunities for career growth.

Qualifications

• Previous sales experience within hospitality, retail, or leisure environments.
• Strong customer service orientation with confident communication skills.
• Ability to work in a multicultural and fast‑paced Dubai tourism environment.
• Organized, proactive, and detail‑oriented approach to guest handling.
• Additional language skills are an advantage.

Responsibilities

• Welcome guests at resort kiosks and provide warm, professional assistance.
• Promote and sell Dolphin Bay, Sea Lion Point, and marine animal interaction packages.
• Manage cabana rental bookings at Aquaventure Waterpark.
• Handle reservations, payment processing, and guest inquiries efficiently.
• Deliver high‑quality customer service aligned with luxury hospitality standards.
• Coordinate with marine operations and waterpark teams.

Skills

Hospitality sales techniques

Customer engagement and upselling

Reservation systems management

Point of sale operations

Guest relations support

Cross-department coordination

Retail and service excellence

Tools

Galaxy

Opera

iOS systems

Job description

Atlantis in Dubai is seeking a Marine Experience Sales Associate to support guest engagement and optimize revenue across Aquaventure Waterpark and marine activities. This role necessitates excellent customer service skills to promote premium experiences like Dolphin Bay and Sea Lion Point.

The ideal candidate should have sales experience in hospitality, proficiency in reservation systems, and enjoy working in a fast-paced environment. The position offers a competitive tax-free salary, comprehensive health benefits, and opportunities for career growth.