Marina Supervisor - Marina Operations

Wynn Al Marjan Island; Abu Dhabi; On-site; AED 240,000 - 360,000; Full time

Job summary

Wynn Al Marjan Island is seeking a Marina Supervisor - Marina Operations to oversee the daily operation of the marina, including vessel movements, berthing and dockside services, ensuring safe, efficient and guest-focused delivery.

The role reports to the Director - Marina Operations and requires strong leadership, hands-on coaching of Dock Attendants, and a commitment to safety, service excellence, and operational efficiency across the marina.

Qualifications

• Diploma or vocational qualification in Marine Operations or related discipline.
• Two to five years of operational experience within a marina, maritime, hospitality, watersports or related environment.
• Demonstrated experience leading, coaching and developing operational teams.
• VHF Radio Operator Licence preferred; Basic First Aid certification preferred.
• Proficient swimming ability; Excellent verbal and written English; Additional languages advantageous.

Responsibilities

• Oversee the safe and efficient delivery of daily marina operations, including vessel movements and berthing.
• Lead, coach and support Dock Attendants, ensuring procedures and safety requirements are followed.
• Coordinate marina services for guests, including transportation, baggage handling, waste, deliveries, and other guest requests.
• Monitor daily operations to ensure compliance with health, safety, environmental, security, and operational standards.
• Provide navigational guidance and vessel communications through approved channels when required.
• Support marina office operations with vessel records, documentation and admin requirements.
• Conduct daily inspections of berths, pontoons, marina infrastructure and equipment.
• Coordinate routine and corrective maintenance with applicable departments to keep facilities safe.
• Respond to guest requests, concerns and complaints with prompt resolution.
• Work with Security to control marina access and report suspicious activity.
• Lead first-response activities during incidents and support drills and response procedures.
• Prepare operational and incident reports and shift handovers.
• Monitor compliance with marina regulations, SOPs and company policies.
• Support onboarding, training and development initiatives for the team.
• Uphold Wynn service standards and professional conduct.

Skills

Leadership

Team coaching

Guest service

Safety

Communication

Problem solving

Education

Diploma / Vocational qualification in Marine Operations

Nautical Studies

Hospitality Management

Tools

Marina management systems

Microsoft Office

Job description

About the Position

Wynn Al Marjan Island is currently seeking a Marina Supervisor - Marina Operations to oversee the daily operation of the marina and ensure the safe efficient and professional delivery of marina services Reporting to the Director - Marina Operations this role is responsible for leading dock operations supervising marina team members coordinating vessel movements and supporting exceptional guest experiences The Marina Supervisor will play a key role in ensuring operational excellence maintaining safety standards and fostering a culture of teamwork and accountability across the marina operation With a strong focus on leadership service excellence and operational efficiency this role will contribute to delivering a world-class marina experience while upholding the standards that define the Wynn brand nbsp The primary duties and responsibilities of this role are

• Supervise the safe and efficient delivery of daily marina operations including vessel arrivals and departures berthing activities dockside support marina utilities and workboat operations
• Lead coach and support Dock Attendants ensuring all activities are carried out in accordance with approved operating procedures and safety requirements
• Coordinate marina services including guest transportation baggage handling waste collection pump-out services deliveries and other guest-related requests
• Monitor daily marina operations to ensure compliance with health and safety environmental security and operational standards
• Provide navigational guidance and vessel communication through approved marine communication channels when required
• Support marina office operations by ensuring vessel records operational documentation and administrative requirements are completed accurately and on time
• Conduct daily inspections of berths pontoons marina infrastructure mooring systems and marina equipment
• Coordinate routine and corrective maintenance activities with the appropriate departments to ensure facilities remain in safe operating condition
• Respond proactively to guest requests concerns and complaints ensuring prompt resolution and exceptional service delivery
• Work closely with Security to maintain controlled marina access and report any unauthorized or suspicious activity
• Lead first-response activities during operational incidents and support emergency preparedness drills and response procedures
• Prepare operational reports incident reports shift handovers and other required documentation
• Monitor compliance with marina regulations operational procedures and company policies
• Support team onboarding operational training safety training and continuous development initiatives
• Promote a positive team culture by providing coaching guidance and performance support to marina team members
• Uphold Wynn service standards company values and professional conduct at all times

About You

• Diploma or vocational qualification in Marine Operations Marina Operations Nautical Studies Hospitality Management or a related discipline is advantageous
• Two to five years of operational experience within a marina maritime hospitality watersports or related environment
• Previous marina operations experience preferred
• Demonstrated experience leading coaching and developing operational teams
• VHF Radio Operator s Licence preferred
• Basic First Aid certification preferred
• Proficient swimming ability is required
• Excellent verbal and written communication skills in English additional languages are an advantage
• Working knowledge of marina management systems and Microsoft Office applications
• Strong leadership problem-solving communication and guest-service skills
• Ability to make sound operational decisions while maintaining safety and service standards
• Comfortable working in an outdoor marina environment including on pontoons and workboats
• Willingness to work a rotating shift pattern including weekends and public holidays in line with operational requirements