Manpower Operations & Client Services Lead

Confidential Company; Abu Dhabi; On-site; AED 167,000 - 257,000; Full time

Job summary

Confidential Company in Abu Dhabi is seeking a Manpower Operations Coordinator to be the main operational contact for manpower clients. You will ensure workforce mobilization, deployment, compliance, payroll, and invoicing in line with contracts and UAE regulations.

The role covers end-to-end employee lifecycle from onboarding to exit, monitoring attendance and utilization, supporting mass recruitment, visa processing, and site coordination.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 5+ years in manpower supply or workforce operations in the UAE.
• Knowledge of UAE labour law and MOHRE procedures.

Responsibilities

• Serve as main operational contact for manpower clients ensuring service delivery per contracts.
• Coordinate employee lifecycle: onboarding, deployment, leave, demobilization, and exit.
• Monitor attendance, productivity, absenteeism, and idle time to optimize utilization.
• Support sourcing, cross-hiring, and mass recruitment as needed.
• Coordinate payroll inputs, invoicing, and collections processes.
• Provide tendering, quotation, and commercial support to Sales Team.
• Manage visa processing, medicals, quotas, and site access passes.
• Oversee transport, driver coordination, camp accommodation, PPE procurement.
• Liaise with HSE/compliance and visit sites to resolve grievances.
• Report deployment and operational issues to management.

Skills

MS Office

Excel

Communication skills

Labour law awareness

Driving licence

Education

Bachelor’s degree in Business Administration, Human Resources, Operations Management or related field

Job description

Confidential Company in Abu Dhabi is seeking a Manpower Operations Coordinator to be the main operational contact for manpower clients. You will ensure workforce mobilization, deployment, compliance, payroll, and invoicing in line with contracts and UAE regulations.

The role covers end-to-end employee lifecycle from onboarding to exit, monitoring attendance and utilization, supporting mass recruitment, visa processing, and site coordination.