Responsibilities
- Manage prospective families from initial enquiry through to enrolment
- Build and maintain a strong pipeline of qualified opportunities
- Drive enquiry-to-application and application-to-enrolment conversion
- Conduct consultative sales conversations and confidently manage objections
- Proactively follow up and re-engage prospective customers
- Work towards individual and team activity, conversion and enrolment targets
- Coordinate closely with admissions, customer experience, marketing and leadership teams
- Maintain accurate CRM records and use pipeline data to prioritise activity and improve performance
Requirements
- Fluent Mandarin is essential, with excellent spoken and written English
- Proven experience in sales, business development, account management, admissions or relationship management
- A strong track record of achieving commercial or performance targets
- Experience managing a sales pipeline through a CRM system such as HubSpot, Salesforce or similar
- Excellent communication and relationship-building skills
- Comfortable working in a fast-paced, high-volume and target-driven environment
- A proactive, resilient and commercially minded approach
- Strong cultural awareness and confidence working with international customers
About the Company
Cognita is a global family of over 90 schools across 21 countries, with more than 100,000 students, 22,000 colleagues, 14 curricula and 9 languages of instruction.