Manager/Sr. Manager, Technical Operations

Remotedxb; Dubai; On-site; AED 600,000 - 1,000,000; Full time

Benefits offered by this job

Equity compensation

Health care, dental, and vision

401k

Paid Time Off

Monthly Remote Work Stipend

Paid Parental Leave

11 paid holidays

2 week sabbatical after 5 years

Job summary

Spark Advisors seeks a Senior Technical Operations Leader in Dubai to own AWS-based infrastructure, security posture, and cost efficiency. You will drive automation and scale across DevOps, InfoSec, and IT, leading a high-impact operations team in a regulated healthcare tech environment.

You will partner with engineering and product leadership to align infra with business goals, ensuring compliance with SOC 2, HIPAA, and ISO 27001 while delivering reliable services.

Qualifications

• 5+ years in technical operations, DevOps, infrastructure, or security leadership.
• 2+ years of experience managing people or leading cross-functional initiatives.
• Deep hands-on experience with AWS (IAM, networking, serverless, and container services).
• Direct experience with security compliance frameworks like SOC 2, HIPAA, or ISO 27001.

Responsibilities

• Apply AI/agentic tooling to DevOps, infrastructure, and InfoSec tasks like automated remediation and log triage.
• Own the reliability, scalability, and cost-efficiency of AWS-native infrastructure (Lambda, Step Functions, Kinesis, Bedrock)
• Drive CI/CD maturity, infrastructure-as-code practices, and observability
• Manage security posture for a HIPAA- and CMS-regulated platform, including SOC 2 and HIPAA compliance programs
• Oversee corporate IT, including employee onboarding/offboarding, endpoint management, and SSO/identity
• Build and lead a high-leverage technical operations team
• Partner with engineering and product leadership on shared infrastructure needs

Skills

Leadership

Communication under pressure

Cloud experience

Tools

AWS

Job description

About the Company

Spark Advisors is building the technology backbone for a modern Medicare distribution platform, supporting thousands of independent agents with compliant, AI-augmented tools. We are a fast-growing healthcare tech company focused on expanding access to quality healthcare through innovation.

Responsibilities

• Apply AI/agentic tooling to DevOps, infrastructure, and InfoSec tasks like automated remediation and log triage
• Own the reliability, scalability, and cost-efficiency of AWS-native infrastructure (Lambda, Step Functions, Kinesis, Bedrock)
• Drive CI/CD maturity, infrastructure-as-code practices, and observability
• Manage security posture for a HIPAA- and CMS-regulated platform, including SOC 2 and HIPAA compliance programs
• Oversee corporate IT, including employee onboarding/offboarding, endpoint management, and SSO/identity
• Build and lead a high-leverage technical operations team
• Partner with engineering and product leadership on shared infrastructure needs

Requirements

• 5+ years in technical operations, DevOps, infrastructure, or security leadership
• 2+ years of experience managing people or leading cross-functional initiatives
• Deep hands-on experience with AWS (IAM, networking, serverless, and container services)
• Direct experience with security compliance frameworks like SOC 2, HIPAA, or ISO 27001
• Strong infrastructure-as-code and CI/CD expertise
• Experience in regulated environments (healthcare, fintech, or insurance) is a plus
• Excellent judgment and communication skills under pressure

Benefits

• Equity compensation
• Health care, dental, and vision
• 401k
• Paid Time Off
• Monthly Remote Work Stipend
• Paid Parental Leave
• 11 paid holidays
• 2 week sabbatical after 5 years