Manager - IT Project Management Office Job

National Bank of Fujairah

Dubai

On-site

AED 350,000 - 540,000

Full time

3 days ago

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Job summary

National Bank of Fujairah is seeking a Manager - IT PMO to govern and coordinate the bank's IT project portfolio. You will work with project managers, business, and technology teams to ensure delivery aligns with standards, timelines, and budgets.

The role requires strong analytical skills, attention to detail, and experience in banking technology delivery, governance, and reporting. UAE banking environment familiarity is a plus.

Qualifications

Bachelor/Master in Engineering/IT or MBA/CA with banking knowledge.
PMO or project governance and reporting experience.
8–10 years in PMO, project coordination, or IT delivery in banking.
Professional Scrum Master or PMP/Prince2 is preferred.
Banking/financial services sector experience preferred.

Responsibilities

Oversee PMO governance, tracking, and reporting across IT projects.
Coordinate resources, schedules, and budgets for portfolio delivery.
Prepare dashboards and performance metrics for management.
Identify risks, dependencies, and escalate where needed.
Collaborate with project managers, business, technology, finance, risk, and vendors.
Ensure data quality and governance adherence across projects.
Manage vendor and supplier relationships under SLAs.
Support benefits tracking and change management processes.
Maintain project documentation and lifecycle controls.
Ensure regulatory, audit, and controls compliance.

Skills

PMO governance

Stakeholder coordination

Portfolio reporting

Risk management

Data analysis

Communication

Budget monitoring

Quality assurance

Vendor management

Change management

Agile Scrum

Education

MBA

Bachelors in Engineering

Masters in Computer Applications

Tools

JIRA

SQL

ITIL/COBIT

Trello

Job description

Job Title: Manager - IT Project Management Office

Posting Start Date: 27/10/2026

Job Description:

Job Purpose

Responsible for supporting the Project Management Office in the governance, tracking, reporting, and coordination of the bank's IT project portfolio. The role provides analytical support to ensure projects are delivered in accordance with approved standards, timelines, budgets, and governance requirements. Working closely with project managers, business stakeholders, technology teams, finance, risk, compliance, and vendors, the PMO Senior Analyst maintains project data quality, prepares portfolio dashboards, highlights risks and dependencies, supports benefits tracking, and enables informed decision-making across the project lifecycle.

Key Accountabilities

Project Management
Project Governance
Stakeholder Collaboration
Resource Allocation
Risk Management
Reporting and Performance Metrics
Budget Management
Quality Assurance
Vendor and Supplier Management
Documentation and Reporting
Change Management

Job Context

The PMO Senior Analyst operates in a fast-paced banking technology environment where accurate portfolio visibility, disciplined governance, and timely escalation are critical to successful delivery. The jobholder supports multiple concurrent IT and business transformation initiatives by maintaining reliable project information, coordinating governance activities, preparing management reporting, and supporting project managers in applying PMO standards. The role requires strong analytical capability, attention to detail, stakeholder coordination, and an understanding of banking technology delivery, regulatory expectations, audit requirements, vendor governance, and project financial controls.

Education

MBA / CA / Bachelors Degree in Engineering / Masters in Computer Applications from a recognised institute / university

Experience and Skills

Education level (Required/Equivalent)
Bachelors/Master's Degree in Engineering/IT/Computer Applications.
Certification/Formal Training (proficient Level) in various business application and domain banking knowledge
Professional Scrum Master (Desired) / Certified Scrum Master
PMP/Prince 2,
PMI-PBA/CBAP

Minimum 8-10 years of experience in PMO, project coordination, project governance, portfolio reporting, business analysis, or IT project delivery, preferably within the banking or financial services sector.

Relevant experience should include:

Banking technology project delivery or PMO support experience > 6 years
PMO governance, reporting, and documentation > 6 years
Project planning, tracking, RAID management, and status reporting > 6 years
Project financial tracking, budget monitoring, and vendor coordination > 4 years
Stakeholder coordination and governance forum support > 5 years
Business analysis, process improvement, or project controls experience > 4 years

Experience in a bank, financial institution, IT organisation, consulting organisation, or enterprise PMO environment is preferred.

Knowledge, Skills and Attributes (Required)

Business Analysis:

Ability to understand business requirements, project scope, delivery milestones, dependencies, risks, and benefits, and reflect them accurately in PMO reports and governance materials.
Good understanding of banking products, processes, technology platforms, regulatory expectations, internal controls, and audit documentation requirements.
Ability to analyse project data, prepare clear dashboards, identify inconsistencies, and recommend corrective actions.
Excellent communication skills both written and verbal

Business Processes

Should be strong in the area of Corporate Banking, Treasury, Retail banking and Business support functions

Project Management

Strong knowledge of PMO governance, project lifecycle controls, project planning, RAID management, dependency tracking, change control, and portfolio reporting.
Ability to coordinate with diverse stakeholders, follow up on actions, challenge data quality constructively, and elevate delivery exceptions appropriately.
Working knowledge of waterfall, Agile, Scrum, Scrumban, Kanban, and hybrid delivery methodologies.

Technical

Familiarity with emerging technologies and trends in digital transformation
Familiarity with web, integration and core systems architecture
Familiarity with latest technologies - Cloud, AI, ML
Working knowledge in SQL and enterprise RDBMS
Experience in managing third-party application and the vendor based on SLA
Experience in unit/module/integration testing, test planning, defect tracking etc
Familiarity with international service management frameworks such as ITIL/COBIT
Familiarity with IT audit processes
Familiarity with Change Management, Problem Management Procedures
Familiarity with software security principles and practises
Experience with Agile collaboration tools (e.g., JIRA, Trello).