Manager - IT Project Management Office

National Bank of Fujairah; Fujairah City; On-site; AED 360,000 - 480,000; Full time

Job summary

National Bank of Fujairah is seeking an experienced PMO Senior Analyst to support governance, tracking, and reporting across the IT project portfolio. You will work with project managers, business units, and technology teams to ensure projects adhere to timelines, budgets, and governance standards.

The role emphasizes data accuracy, dashboard preparation, risk highlighting, and benefits tracking to enable informed management decisions throughout the project lifecycle.

Qualifications

• Ability to understand business requirements, project scope, milestones, dependencies, risks, and benefits.
• Solid understanding of banking technology, regulatory expectations, and internal controls.
• Experience in PMO governance, reporting, and documentation within financial services.

Responsibilities

• Support PMO governance, tracking, and reporting of the IT project portfolio.
• Prepare portfolio dashboards and highlight risks, dependencies, and benefits.
• Coordinate with project managers, stakeholders, and vendors to ensure on-time delivery.
• Assist in budgeting, cost tracking, and vendor management within approved governance.

Skills

Business Analysis

Stakeholder Management

Project Management

Communication

Regulatory & IT Audit Knowledge

Education

MBA / CA / Engineering / MCA

Tools

JIRA

ITIL

COBIT

Microsoft Excel

Job description

Job Title: Manager - IT Project Management Office

Posting Start Date: 27/10/2026

Job Purpose

Responsible for supporting the Project Management Office in the governance, tracking, reporting, and coordination of the bank’s IT project portfolio. The role provides analytical support to ensure projects are delivered in accordance with approved standards, timelines, budgets, and governance requirements. Working closely with project managers, business stakeholders, technology teams, finance, risk, compliance, and vendors, the PMO Senior Analyst maintains project data quality, prepares portfolio dashboards, highlights risks and dependencies, supports benefits tracking, and enables informed decision-making across the project lifecycle.

Key Accountabilities

• Project Management
• Project Governance
• Stakeholder Collaboration
• Resource Allocation
• Risk Management
• Reporting and Performance Metrics
• Budget Management
• Quality Assurance
• Vendor and Supplier Management
• Documentation and Reporting
• Change Management

Job Context

The PMO Senior Analyst operates in a fast-paced banking technology environment where accurate portfolio visibility, disciplined governance, and timely escalation are critical to successful delivery. The jobholder supports multiple concurrent IT and business transformation initiatives by maintaining reliable project information, coordinating governance activities, preparing management reporting, and supporting project managers in applying PMO standards. The role requires strong analytical capability, attention to detail, stakeholder coordination, and an understanding of banking technology delivery, regulatory expectations, audit requirements, vendor governance, and project financial controls.

Education

MBA / CA / Bachelors Degree in Engineering / Masters in Computer Applications from a recognised institute / university

Experience and Skills

Education level (Required/Equivalent)

• Education level (Required/Equivalent)
• Bachelors/Master’s Degree in Engineering/IT/Computer Applications.

Professional Qualifications (Desired)

• Certification/Formal Training (proficient Level) in various business application and domain banking knowledge
• Professional Scrum Master (Desired) / Certified Scrum Master
• PMP/Prince 2
• PMI-PBA/CBAP

Work Experience (Required)

Minimum 8–10 years of experience in PMO, project coordination, project governance, portfolio reporting, business analysis, or IT project delivery, preferably within the banking or financial services sector.

• Relevant experience should include:
• Banking technology project delivery or PMO support experience > 6 years
• PMO governance, reporting, and documentation > 6 years
• Project planning, tracking, RAID management, and status reporting > 6 years
• Project financial tracking, budget monitoring, and vendor coordination > 4 years
• Stakeholder coordination and governance forum support > 5 years
• Business analysis, process improvement, or project controls experience > 4 years

Experience in a bank, financial institution, IT organisation, consulting organisation, or enterprise PMO environment is preferred.

Knowledge, Skills and Attributes (Required)

Business Analysis:

• Ability to understand business requirements, project scope, delivery milestones, dependencies, risks, and benefits, and reflect them accurately in PMO reports and governance materials.
• Good understanding of banking products, processes, technology platforms, regulatory expectations, internal controls, and audit documentation requirements.
• Ability to analyse project data, prepare clear dashboards, identify inconsistencies, and recommend corrective actions.
• Excellent communication skills both written and verbal

Business Processes

• Should be strong in the area of Corporate Banking, Treasury, Retail banking and Business support functions

Project Management

• Strong knowledge of PMO governance, project lifecycle controls, project planning, RAID management, dependency tracking, change control, and portfolio reporting.
• Ability to coordinate with diverse stakeholders, follow up on actions, challenge data quality constructively, and escalating delivery exceptions appropriately.
• Working knowledge of waterfall, Agile, Scrum, Scrumban, Kanban, and hybrid delivery methodologies.

Technical

• Familiarity with emerging technologies and trends in digital transformation
• Familiarity with web, integration and core systems architecture
• Familiarity with latest technologies – Cloud, AI, ML
• Working knowledge in SQL and enterprise RDBMS
• Experience in managing third-party application and the vendor based on SLA
• Experience in unit/module/integration testing, test planning, defect tracking etc
• Familiarity with international service management frameworks such as ITIL/COBIT
• Familiarity with IT audit processes
• Familiarity with Change Management, Problem Management Procedures
• Familiarity with software security principles and practises
• Experience with Agile collaboration tools (e.g., JIRA, Trello).

Others

• Arabic language skills would be an added advantage

Technical Competencies

• Application Development and Integration- IST- Proficient Business Analysis-IST-Advanced Change and Innovation - Proficient Cloud Computing-IST-Proficient Communication - Proficient Digitization and Automation-IST-Advanced End User Computing-IST-Proficient Enterprise Infrastructure Management and Disaster Recovery- IST- Proficient Evaluating and Solving Challenges - Proficient IT Service Management-IST-Proficient Network Administration-IST-Proficient Program/Project Management-IST-Advanced Results Orientation - Proficient Server Administration Windows UNIX-IST-Proficient Working and collaborating with others - Proficient