Manager- Ecommerce (Category Management)

Landmark Group; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Landmark Group's Home Box division seeks a proactive professional to develop and implement business plans for Homeware categories within the E-commerce channel, aiming to meet strategic and financial goals.

You will monitor competition, optimize pricing and promotions, plan events, forecast demand, ensure stock availability, and collaborate with Buyers, Retail Ops, and Marketing to maximize online performance.

Responsibilities

• Develop and implement business plans for Homeware categories in the E-commerce channel to meet strategic and financial objectives.
• Formulate strategies and procedures for improved commercial performance.
• Study online competition for Furniture on a daily/weekly/monthly basis and adjust actions accordingly.
• Plan promotions/events for E-commerce sales and forecast products/quantities to ensure stock availability.
• Collaborate with Buyers for exclusive online ranges and ensure the range is accurately represented on the website.
• Analyze MIS/Reports to identify key trends and opportunities for improvement.
• Support content and online promotions, ensuring timely listing of items on the portal.
• Coordinate with Retail Ops and Marketing for promotions and event communications.
• Monitor market and benchmark practices and propose improvements for online performance.

Job description

The job holder will be responsible for developing and implementing Business plans for the Homeware categories (Ecom Business) he/she is handling to achieve the strategic and financial objectives of Home Box.

Sales and Commercial Performance

Formulate and implement strategies & procedures for better commercial performance

Study online competition for Furniture on a daily / weekly / monthly basis

Take corrective actions for our pricing, recommend items based on past learning and ongoing competition activities

Plan promotion/event for E-commerce sales

Forecast products & quantities for the sale and ensuring the inventory/stock availability

Work closely to ensure that the range is representative rightly on E-Com/Website.

Work closely with Buyers for E-commerce exclusive product and range (not for store)

Analyse the MIS/Reports and highlight the key trends and way forward

Suggest improvements based on benchmark practices

Content & Online Promotion

Ensure 95% listing of all livestock on the e-commerce portal at any given time

Circulate weekly count of active items listed Vs active stocks in portfolio department wise (every Week)

Ensure timely testing of links and implementation on the e-commerce portal

Recommend ecommerce store promotions in consultation with the Buyers, Retail Ops & Marketing

Ensure all required communications for the promotions is developed, designed within the timeline

Recommend events specific to Brand, Product category and Season

Forecast along with the Buyers & Retail Operations to the increase in footfall sales during the promotions

Competition Mapping

Conduct periodic market research to study the customer profile/preferences & buying patterns

Conduct market research to study the effectiveness of the media campaign & with respect to the money spent, in coordination with digital marketing team

Ensure being proactive on tracking various competition websites and take corrective actions

MIS

Weekly reports on category (Top Seller, Ageing analysis, Ecom Exclusive Sharing, Etc.)

Operation Reports (NPS, CC Complaints, Product Feedback)

Budgeting & Planning

Review the sales budgets and make recommendations to the management as deemed necessary