Manager - E-Commerce (Category Management)

Landmark Group; United Arab Emirates; On-site; AED 150,000 - 230,000; Full time

Job summary

Landmark Group is seeking a results‑driven Sales and Commercial Performance professional to shape strategies, monitor online competition, optimize pricing, and plan e‑commerce promotions across our Furniture category and related ranges. This role requires close collaboration with Buyers and Retail Ops to ensure accurate listings and stock availability on the company’s e‑commerce platforms in the UAE.

The ideal candidate will analyze MIS data, drive promotional programs, test portal links, and

Responsibilities

• Formulate and implement strategies and procedures for better commercial performance.
• Study online competition for Furniture on a daily/weekly/monthly basis.
• Take corrective actions for pricing; recommend items based on past learning and ongoing competition.
• Plan promotions/events for E-commerce sales.
• Forecast products and quantities for sale and ensure inventory/stock availability.
• Ensure the range is represented correctly on E‑Com/Website.
• Collaborate with Buyers for E-commerce exclusive products and ranges (not for stores).
• Analyze MIS/Reports and highlight key trends and next steps.
• Suggest improvements based on benchmark practices.
• Ensure 95% listing of all livestock on the e-commerce portal at all times.
• Circulate weekly count of active items listed vs active stocks by portfolio.
• Test links and implement updates on the e-commerce portal.
• Recommend e-commerce store promotions in consultation with Buyers, Retail Ops & Marketing.
• Develop communications for promotions within timelines.
• Recommend events specific to Brand, Product category and Season.
• Forecast with Buyers & Retail Operations to increase footfall during promotions.
• Conduct periodic market research on customer profiles and buying patterns.
• Produce weekly category and operation reports (NPS, CC Complaints, Product Feedback).
• Review sales budgets and make recommendations to management.

Job description

Sales and Commercial Performance

• Formulate and implement strategies & procedures for better commercial performance
• Study online competition for Furniture on a daily / weekly / monthly basis
• Take corrective actions for our pricing, recommend items based on past learning and ongoing competition activities
• Plan promotion/event for E-commerce sales
• Forecast products & quantities for the sale and ensuring the inventory/stock availability
• Work closely to ensure that the range is representative rightly on E-Com/Website.
• Work closely with Buyers for E-commerce exclusive product and range (not for store)
• Analyse the MIS/Reports and highlight the key trends and way forward
• Suggest improvements based on benchmark practices

Content & Online Promotion

• Ensure 95% listing of all livestock on the e-commerce portal at any given time
• Circulate weekly count of active items listed Vs active stocks in portfolio department wise (every Week)
• Ensure timely testing of links and implementation on the e-commerce portal
• Recommend ecommerce store promotions in consultation with the Buyers, Retail Ops & Marketing
• Ensure all required communications for the promotions is developed, designed within the timeline
• Recommend events specific to Brand, Product category and Season
• Forecast along with the Buyers & Retail Operations to the increase in footfall sales during the promotions

Competition Mapping

• Conduct periodic market research to study the customer profile/preferences & buying patterns
• Conduct market research to study the effectiveness of the media campaign & with respect to the money spent, in coordination with digital marketing team
• Ensure being proactive on tracking various competition websites and take corrective actions

MIS

• Weekly reports on category (Top Seller, Ageing analysis, Ecom Exclusive Sharing, Etc.)
• Operation Reports (NPS, CC Complaints, Product Feedback)

Budgeting & Planning

• Review the sales budgets and make recommendations to the management as deemed necessary