Manager - Customer Interaction Suite

Tata Communications; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Tata Communications is seeking a high-energy enterprise sales professional to identify and develop opportunities in the Customer Data and Engagement domain. You will work with sales teams and solutions to lead conversations on customer requirements and translate them into compelling value propositions.

The role drives opportunities, proposals, and cross-functional collaboration to meet revenue targets. You will prepare customer-ready solutions, work with product and marketing on market coverage,

Qualifications

• Bachelor’s degree or equivalent; MBA preferred.
• 6–8 years of enterprise sales or account management experience.
• Solution-driven sales and aggressive follow-up activities.
• Excellent communications, presentation, and cross-functional collaboration skills.

Responsibilities

• Identify and develop business opportunities in Customer Data and Engagement.
• Lead conversations about customer requirements with sales account teams and solutions team.
• Prepare proposals and presentations for customers and translate business needs into solutions.
• Collaborate with Sales, Solutions, SME, production, commercial and marketing teams to meet customer requirements.
• Draft and explain proposed solutions and commercials to customers; forecast deal closures.

Skills

Solution-driven sales

Strong follow-up discipline

Cross-functional collaboration

Excellent communication

Presentation skills

Education

Bachelor's degree or equivalent

MBA preferred

Job description

Responsible for identifying developing and driving business opportunities in Customer Data and Engagement domain with the objective of identifying and developing opportunities for growth The role will work closely with sales account teams and solutions tam to lead conversations about customers requirements This is an operational role responsible for delivering results that have direct impact on the achievement of results within the assigned account and business Execute segment plan to meet and exceed Order book and Revenue targets Create inroads into accounts identify their business needs and articulate value proposition of products that solve for their needs Prepare proposals and presentations for customers Provide inputs to sales and product teams for product improvements and higher market coverage Opportunity Identification and development to closure Maintain record of qualified funnel and be able forecast deal closures Collaborate with Sales Solutions SME production commercial and marketing team to meet customer requirements Able to translate business information from customer and Provide insights to solution and product teams to enable development of proposal Drive customer response from cross functional teams and own the outcome Provide market insights and competition updates to stakeholders Draft present and explain the proposed solutions and commercials to the customer

Minimum Qualifications & Experience

• Bachelor € s and/or equivalent experience.
• MBA or equivalent preferred.
• Experience: 6-8 Years of enterprise sales or account management experience
• Other Knowledge & Skills Should be able to perform Solution Driven Sales
• Should be aggressive in terms of Sales Activities, follow-ups, and commitments.
• Field sales experience for technology services
• Excellent communications, presentation, and cross-functional collaboration skills.

Tata Communications Redefines Connectivity with Innovation and Intelligence Driving the next level of intelligence powered by Cloud Mobility Internet of Things Collaboration Security Media services and Network services we at Tata Communications are envisaging a New World of Communications