Manager - Client Services - Precision Media - Majid Al Futtaim - Dubai, UAE

Majid Al Futtaim; Dubai; On-site; AED 200,880 - 290,160; Full time

Benefits offered by this job

Collaborative and performance-driven environment

Career progression within the group

Opportunity to work with leading brands

Job summary

Majid Al Futtaim in Dubai is looking for a Manager - Client Services to lead brand and agency relationships in their retail media sector. This role is focused on driving media revenue growth through digital and omni-channel platforms while owning the client journey, from pitching to performance reporting.

The ideal candidate will have a strong background in media sales, excellent client relationship skills, and a commercial mindset, ensuring high client satisfaction and repeat business.

Qualifications

• Proven experience in client services, media sales, or commercial roles.
• Strong track record of revenue growth and campaign delivery.
• Ability to develop proposals and present to senior stakeholders.

Responsibilities

• Achieve and exceed revenue targets.
• Develop and present customized media proposals.
• Serve as the primary point of contact for clients.

Skills

Client relationship management

Revenue growth

Campaign delivery

Analytical skills

Communication skills

Job description

Position Overview

The Manager - Client Services role at Majid Al Futtaim Precision Media in Dubai leads brand and agency relationships while driving media revenue growth across the retail media ecosystem. This role delivers data-driven, high-impact advertising solutions across digital, in-store, and omni-channel platforms, owning the end-to-end client journey from pitching and planning to execution and performance reporting. The role acts as a key ambassador for Precision Media, elevating client experience and strengthening market leadership.

Country: UAE
City: Dubai
Industry: Marketing and Advertising
Function: Sales Management
Salary: 18000-26000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time

Key Responsibilities

Growth and Sales

• Achieve and exceed revenue targets by promoting retail media solutions across digital, in-store, and omni-channel platforms
• Identify, prospect, and convert new business opportunities with brands and agencies
• Develop and present customized media proposals that deliver strong ROI and meet client objectives
• Own the full campaign lifecycle including planning, execution, tracking, and performance reporting
• Communicate the value proposition, competitive positioning, and pricing of Precision Media offerings clearly
• Maintain a strong sales pipeline with accurate forecasting and activity trackingContribute ideas to evolve the retail media proposition, including new formats and commercial opportunities

Collaboration and Client Communication

• Serve as the primary point of contact for agencies and brands, managing day-to-day communication and relationships
• Develop deep understanding of client business needs, priorities, and marketing plans to identify partnership opportunities
• Build long-term relationships that drive repeat business and high client satisfaction
• Partner closely with Ad Operations to support presentations, campaign delivery, and performance optimization
• Collaborate with commercial teams to align strategies with brand and country-level objectives

People and Governance

• Contribute to performance management by setting objectives, tracking progress, and providing regular feedback
• Mentor team members to support internal capability building and succession
• Recommend training needs and coordinate with Human Capital teams to address learning requirements
• Provide input into annual manpower planning
• Ensure compliance with Majid Al Futtaim policies, procedures, and corporate guidelines

Ideal Profile

• Proven experience in client services, media sales, or commercial roles within advertising, digital media, or retail media
• Strong track record of revenue growth, client relationship management, and campaign delivery
• Ability to develop compelling proposals and present confidently to senior stakeholders
• Commercial mindset with strong analytical and performance-tracking skills
• Excellent communication, negotiation, and stakeholder management abilities
• Experience working cross-functionally with sales, operations, and commercial teams

Why Join Us

• High-impact commercial role within a fast-growing retail media network
• Opportunity to work with leading brands and agencies across omni-channel platforms
• Collaborative, performance-driven environment with clear growth opportunities
• Career progression within a leading regional retail and lifestyle group

About the Company

Majid Al Futtaim is a leading developer and operator of shopping malls, retail, leisure, entertainment, and lifestyle destinations across the Middle East, North Africa, and Central Asia. Through Precision Media, the Group delivers innovative, data-led retail media solutions that connect brands with customers and create great moments for everyone, every day.