Manager - Business Case Support & Post Implementation Management

eMinds; Dubai; On-site; AED 270,000 - 420,000; Full time

Job summary

eMinds is seeking a Manager - Business Case Support & Post Implementation Management to lead the end-to-end development of data-driven business cases and track outcomes after implementation.

You will collaborate with senior leadership across Finance, Operations, and Technology to ensure strategic alignment, rigorous analysis, and clear recommendations guiding major investments.

Qualifications

• Bachelor's or Master's degree in Business Administration, Finance, Economics, Engineering, or related discipline.
• 4–7 years of experience in business analysis, project management, strategy support, or a comparable analytical role.
• Proven track record of developing end-to-end business cases with financial modeling, cost-benefit analysis, and risk assessment
• Proficiency in financial modeling tools (Excel, Power BI, Tableau, or equivalent)
• Experience in post-implementation tracking, KPI monitoring, and structured performance reviews
• Ability to develop executive-level dashboards and leadership-ready reports

Responsibilities

• Build detailed, data-driven business cases — financial models, cost-benefit analysis, risk assessment, and feasibility studies
• Ensure every case aligns with strategic goals and provides crystal-clear recommendations for decision-makers
• Support products, solutions architects, and project teams in structuring assumptions that hold up under scrutiny
• Present cases to senior leadership and field questions with confidence
• Track performance against KPIs and objectives — not just at launch, but weeks and months after
• Derive learnings and feed them back into future business case development
• Create executive dashboards and reports that tell the story clearly

Skills

Stakeholder engagement

Executive communication

Attention to detail

Multi-project management

Education

Bachelor's or Master's degree (Business Admin/Finance/Economics/Engineering)

Tools

Excel

Power BI

Tableau

Job description

About the Opportunity:

We are seeking a results-driven professional to join our team in the role of Manager - Business Case Support & Post Implementation Management. This position is central to ensuring that business cases are rigorously developed, strategically aligned, and effectively tracked from conception through post-implementation — guaranteeing that organizational investments deliver measurable value.

This is a high-impact role offering direct engagement with senior leadership and cross-functional stakeholders, where your analytical expertise and structured approach will shape key business decisions.

Key Responsibilities:

• Build detailed, data-driven business cases — financial models, cost-benefit analysis, risk assessment, and feasibility studies
• Ensure every case aligns with strategic goals and provides crystal-clear recommendations for decision-makers
• Support products, solutions architects, and project teams in structuring assumptions that hold up under scrutiny
• Present cases to senior leadership and field questions with confidence

Stakeholder & Cross-Functional Leadership:

• Act as the central liaison between business units, finance, operations, and technology
• Facilitate workshops and working sessions to gather inputs, align expectations, and drive consensus
• Build relationships that keep initiatives on track — not just at kickoff, but all the way through

Post-Implementation Management:

• Track performance against KPIs and objectives — not just at launch, but weeks and months after
• Spot gaps early, recommend corrective actions, and drive optimization strategies
• Run post-implementation reviews: what worked, what didn't, and what we do differently next time
• Derive learnings and feed them back into future business case development

Reporting & Governance:

• Create executive dashboards and reports that tell the story clearly — no jargon, no noise
• Ensure compliance with organizational policies and standards across all deliverables
• Challenge the status quo — identify gaps in workflows, tools, and methodologies
• Stay ahead of industry trends and bring fresh thinking to how we build and track cases

Requirements:

Education & Experience

• Bachelor's or Master's degree in Business Administration, Finance, Economics, Engineering, or a related discipline
• 4–7 years of experience in business analysis, project management, strategy support, or a comparable analytical role
• Proven track record of developing end-to-end business cases with financial modeling, cost-benefit analysis, and risk assessment
• Proficiency in financial modeling tools (Excel, Power BI, Tableau, or equivalent)
• Experience in post-implementation tracking, KPI monitoring, and structured performance reviews
• Ability to develop executive-level dashboards and leadership-ready reports

Professional Attributes

• Strong stakeholder engagement skills with experience working across Finance, Operations, and Product/Technology functions
• Excellent written and verbal communication skills — comfortable presenting to C-suite and senior management
• High attention to detail and accuracy in documentation and reporting
• Self-motivated with the ability to manage multiple workstreams simultaneously
• PMP, PRINCE2, CBAP, or equivalent project/business analysis certification