Business Excellence Manager

Tanqeeb; Abu Dhabi; On-site; AED 279,000 - 558,000; Full time

Job summary

Tanqeeb in the United Arab Emirates is seeking a strategic Business Excellence Manager to drive operational efficiency and continuous improvement across the organization. You will identify opportunities to optimize processes, strengthen standards, and support sustainable growth.

The role requires coordinating with multiple functions to implement best practices and measurable performance gains. You will develop KPIs, dashboards, SOPs, and data-driven reports; monitor performance, and provide

Qualifications

• Bachelor’s degree or above in business or related field.
• Strong grasp of operations, optimization, performance management, and continuous improvement.
• Analytical and problem-solving with a data-driven approach.
• Proven project management and cross-functional collaboration skills.
• Proficiency in Excel, PowerPoint, and data analysis tools; BI knowledge is a plus.
• Ability to develop KPIs, dashboards, SOPs, and process maps.
• Excellent communication, presentation, and stakeholder management.
• Highly organized, detail-oriented with ability to manage multiple priorities.
• Strategic mindset with commercial awareness and focus on operational excellence.
• Integrity, accountability and commitment to continuous improvement.

Responsibilities

• Analyze business processes and performance metrics.
• Identify operational gaps and improvement opportunities.
• Develop and implement process optimization initiatives.
• Establish performance measurement frameworks.
• Work with cross-functional teams to streamline workflows and align with objectives.
• Support development of policies, SOPs, dashboards and reports.
• Facilitate continuous improvement projects.
• Monitor key performance indicators.
• Provide data-driven insights for management decisions.

Skills

Analytical thinking

Problem solving

Stakeholder management

Project coordination

Education

Bachelor’s degree or above in Business, Management, Finance, Operations, Engineering

Tools

Microsoft Excel

PowerPoint

BI platforms

Job description

Business Excellence Manager Role Description

We are seeking a strategic and analytical Business Excellence Manager to drive operational efficiency, process improvement, performance management, and continuous improvement initiatives across the organization. The role will focus on identifying opportunities to improve business processes, strengthen operational standards, and support sustainable business growth.

Key responsibilities

• analyzing business processes and performance metrics,
• identifying operational gaps and improvement opportunities,
• developing and implementing process optimization initiatives,
• establishing effective performance measurement frameworks.
• working closely with cross-functional teams to streamline workflows, improve productivity, enhance service quality, and ensure alignment with business objectives.
• supporting the development of business policies, procedures, SOPs, dashboards, and performance reports;
• facilitating continuous improvement projects;
• monitoring key performance indicators;
• providing data-driven insights to support management decision-making.

Strong analytical thinking, structured problem-solving, stakeholder management, and project coordination skills are essential.

Qualifications

• Bachelor’s degree or above in Business Administration, Management, Finance, Operations, Engineering, or a related discipline.
• Strong understanding of business operations, process optimization, performance management, and continuous improvement.
• Excellent analytical and problem-solving skills with a data-driven approach.
• Strong project management and cross-functional collaboration capabilities.
• Proficiency in Microsoft Excel, Power Point, and data analysis tools; knowledge of BI platforms is an advantage.
• Ability to develop KPIs, dashboards, SOPs, process maps, and business reports.
• Strong communication, presentation, and stakeholder management skills.
• Highly organized, detail-oriented, and capable of managing multiple priorities.
• Strategic mindset with strong commercial awareness and a focus on operational excellence.
• High level of integrity, accountability, adaptability, and commitment to continuous improvement.