Commercial/ Cards Business Analyst

PayTech Group; Abu Dhabi; On-site; AED 70,000 - 90,000; Full time

Job summary

PayTech Group is looking for a skilled analyst in Abu Dhabi with over 5 years of experience, ideally in the Financial Services Industry. The role involves developing data use cases, performing data analysis, and ensuring high-quality insights for stakeholder satisfaction.

The ideal candidate should possess strong problem-solving and analytical skills, along with proficiency in business tools such as Excel and Power BI, while communicating insights effectively.

Qualifications

• 5+ years in a similar role, ideally within the Financial Services Industry.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.

Responsibilities

• Develop and define data use cases aligned with business strategy.
• Analyze data using statistical and predictive methodologies.
• Create reports and dashboards using BI tools.
• Ensure data quality and governance best practices.

Skills

Data Analysis

SQL

Business Intelligence Tools

Project Management

Communication Skills

Strategic Thinking

Tools

Excel

Power BI

Tableau

Job description

Core Responsibilities and Accountabilities

Non-technical:

• Strategic Thinking – Ability to understand the bigger picture and align day-to-day activities with company strategy.
• Customer Focus – Ability to understand and meet the needs of customers, listen, and make decisions based on this understanding.
• Communication Skills – Ability to clearly communicate insights and ideas to stakeholders and team members.
• Problem-Solving Skills – Ability to identify, analyze, and solve complex business problems.
• Critical Thinking – Ability to objectively analyze and evaluate issues and situations to form a judgement.
• Collaboration – Ability to work effectively with others to achieve a common goal.
• Project Management – Ability to plan, organize, and manage resources to bring about the successful completion of specific project goals and objectives.

Technical

• Data use case – Develop and define data use cases which align to the strategic directives set by the Business stakeholders.
• Data Analysis – Proficiency in data analysis tools and methodologies, including statistical analysis, predictive modeling, and data visualization.
• Business Intelligence Tools – Familiarity with tools like Tableau, Power BI, or Looker for creating reports and dashboards.
• Database Querying – Knowledge of SQL or other database querying languages for extracting and manipulating data.
• Data Governance – Understanding of data governance principles and best practices, including data privacy, data quality, and data management.
• Proficiency in Business Tools – Proficiency in tools such as Excel for data manipulation and analysis, PowerPoint for presentation of insights, and Visio for process mapping.

Cultural Fit

• Passionate about all things digital.
• Problem solving mindset, challenging the status quo.
• Self-organizing, independent, takes ownership of each task.
• Meticulous to detail.
• Thrive under pressure.

Key Performance Indicators (KPIs)

• Insight Implementation – Number of insights provided that are implemented.
• Data Quality – Accuracy and completeness of the data used in analysis.
• Stakeholder Satisfaction – Feedback from departments and stakeholders on effectiveness and usefulness of insights.
• Project Delivery – Number of analytics use cases delivered on time and within budget.
• Process Improvement – Impact of data governance framework and SOPs on improving business processes, measured by reduction in data errors, increase in data availability and decision-making speed.

Relevant Experience

• 5+ years in a similar role, ideally within the Financial Services Industry.
• Strong analytical and problem-solving skills – ability to translate business problems into data & analytics solutions.

Mandatory Requirements

• Excellent communication and presentation skills.
• Experience in the Financial Industry, previous consulting experience, and understanding of digital data (app/web development) is an advantage.
• Proficient in business tools (Excel, PowerPoint, Visio).