Manager Academic Quality Assurance and Accreditation (AQAA)

American University of Sharjah; Sharjah; On-site; AED 480,000 - 720,000; Full time

Job summary

American University of Sharjah invites applications for the Manager AQAA to advance academic quality assurance by integrating assessment, accreditation, and digital practices.

The role oversees data-driven reporting, supports accreditation readiness, and partners with IT to develop analytics and dashboards that strengthen outcomes, evidence-based decisions, and continuous improvement across programs.

Qualifications

• Master’s degree in Information Systems, Data Analytics, Educational Technology or related field.
• Doctoral degree in a relevant field is preferred.
• Experience in higher education quality assurance or institutional research is expected.
• Experience supporting accreditation processes or program assessment cycles is desirable.

Responsibilities

• Act as liaison between the Office of Academic Quality Assurance & Accreditation and assigned colleges, ensuring coordination of accreditation and quality assurance activities.
• Coordinate data submissions for the CAA OB E F across all programs and licensure requirements.
• Develop and generate regular analytical reports on quality indicators and KPIs, including OBEF-aligned metrics.
• Lead collaboration with colleges and stakeholders to design, implement, and monitor corrective action plans within OBEF.
• Review and validate evidence submitted by colleges and stakeholders for CAA reporting, ensuring completeness and accuracy.
• Oversee the design, coordination, and reporting of CLOs and PLOs assessments.
• Support preparation of accreditation and licensure reports for CAA and international bodies.
• Conduct periodic data audits to ensure accuracy and integrity of institutional data.
• Ensure programs align with policies, QFEmirates, and CAA standards.
• Provide training and guidance to faculty and staff on assessment practices.
• Serve as focal point for collaboration with IT on technology-enabled analytics and dashboards.
• Monitor global trends and suggest innovations to improve institutional effectiveness.

Skills

Stakeholder collaboration

Data analytics

Communication

Attention to detail

Project management

Digital transformation

Training and guidance

IT liaison

Dashboard development

Benchmarking

Education

Master’s degree in Information Systems, Data Analytics, Educational Technology

Doctoral degree preferred

Tools

Dashboard software

Data analytics tools

AI/ML knowledge (advantage)

Job description

The Manager AQAA advances AUS’s academic quality assurance by combining expertise in assessment and accreditation with the effective use of technology. The role supports program review, accreditation readiness, and compliance monitoring, while developing data-driven solutions and digital practices that strengthen learning outcomes assessment, support evidence-based decision-making, and promote continuous improvement across the university and academic programs.

Job Responsibilities:

• Act as a key liaison between the Office of Academic Quality Assurance & Accreditation and assigned colleges, ensuring effective coordination of accreditation and quality assurance activities.
• Coordinate the submission of data for the CAA Outcome-Based Evaluation Framework (OBEF) across all academic programs and institutional licensure requirements.
• Develop and generate regular analytical reports on quality indicators and KPIs, including those aligned with OBEF requirements.
• Lead collaboration with colleges and stakeholders to design, implement, and monitor corrective action plans within the OBEF framework, ensuring a closed-loop approach to continuous institutional improvement.
• Review and validate all evidence submitted by colleges and stakeholders across all OBEF indicators and institutional licensure requirements for CAA reporting, ensuring completeness, accuracy, and full compliance with requirements.
• Oversee the design, coordination, and reporting of Course Learning Outcomes (CLOs) and Program Learning Outcomes (PLOs) assessments, ensuring alignment with accreditation standards and institutional effectiveness.
• Support the preparation of institutional and program-level accreditation and licensure reports for the CAA and international accrediting bodies.
• Conduct periodic data audits to ensure accuracy, consistency, and integrity of institutional data.
• Ensure academic programs are aligned with institutional policies, QFEmirates, and CAA standards.
• Provide training, guidance, and technical support to faculty and staff on assessment practices and academic quality systems.
• Serve as a focal point for collaboration with IT in developing technology-enabled solutions and advanced analytics to support predictive insights and benchmarking.
• Monitor global trends and best practices in quality assurance, assessment, and educational technologies, recommending innovations to enhance institutional effectiveness and long-term strategy.

AUS is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, gender, religion, national origin, disabilityor marital status. Opportunities for employment are based solely upon one’s qualifications.

Required qualifications, experience and skills

• Master’s degree in Information Systems, Data Analytics, Educational Technology, or a related discipline required; a doctoral degree in a relevant field is preferred.
• Minimum of 7 years of experience in higher education, preferably in academic quality assurance, or institutional research.
• Experience supporting academic accreditation processes or program assessment cycles.
• Demonstrated ability to lead process improvement and digital transformation in academic and administrative contexts.

• Strong attention to detail and accuracy in managing assessment and accreditation-related data.
• Ability to communicate effectively and build collaboration between academic units and technical teams.
• Proactive and solution-oriented mindset, with the ability to support innovation and continuous improvement in academic quality processes.

• Proficiency in developing and applying data analysis techniques to support academic quality assurance and accreditation.
• Experience with digital tools and platforms for assessment, reporting, and dashboard development; familiarity with emerging technologies such as AI or machine learning is an advantage.