Luxury VIP Client Relations Admin Specialist

The Luxury Closet; Dubai; On-site; AED 73,000 - 100,000; Full time

Job summary

The Luxury Closet is seeking a VIP Admin Assistant to join the VIP Client Relations team in Dubai. You will connect and coordinate with VIP clients, help acquire new clients, maintain relationships, and deliver exceptional service to luxury buyers and consignors.

Responsibilities include sourcing consignors, handling front-end admin tasks, visiting consignors at home, and achieving monthly targets while coordinating with merchandising, accounting and customer service teams.

Qualifications

• Flexible to work 6 days a week with rotational offs.
• Ability to work under pressure and exceed targets.
• Knowledge of multiple luxury brands is preferred.
• Strong customer service orientation.
• Pro-active service delivery attitude with a hands-on approach.
• MS Office expertise: Word and Excel.

Responsibilities

• Prospect existing connections and develop connections with new consignors, including stylists, personal shoppers, boutique owners, sales associates, and individual consignors.
• Handle front-end customer administrative tasks and client servicing including requests related to financial, logistics, and other operational account support.
• Meet with consignors in their homes to procure their luxury merchandise.
• Develop and maintain relationships with existing consignors to increase the business.
• Maintain a seamless flow of communication with multiple departments including merchandising, accounting and customer service.
• Achieve the monthly consignment targets for the assigned geographic market.
• Develop and implement action plans to continually increase consignment with The Luxury Closet.

Skills

Customer service

Relationship management

Work under pressure

Target achievement

Proactive attitude

Tools

MS Word

MS Excel

Job description

The Luxury Closet is seeking a VIP Admin Assistant to join the VIP Client Relations team in Dubai. You will connect and coordinate with VIP clients, help acquire new clients, maintain relationships, and deliver exceptional service to luxury buyers and consignors.

Responsibilities include sourcing consignors, handling front-end admin tasks, visiting consignors at home, and achieving monthly targets while coordinating with merchandising, accounting and customer service teams.