Luxury Retail Store Leader — Customer Experience

Golden Goose; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

Golden Goose in Abu Dhabi The Grove is seeking a passionate Assistant Manager to help build an elevated customer experience and drive sales.

You will report to the Store Manager, support staffing and training, ensure brand standards, supervise daily operations, and contribute to omni‑channel initiatives in a fast-paced luxury environment.

Fluency in English and a retail background are preferred.

Qualifications

• Fluency in English.
• Sales background in retail preferred.
• Strong communication skills and active listening.
• Problem-solving ability and decision making.
• Team collaboration and goal orientation.
• Effective time management and prioritization.

Responsibilities

• Collaborate with Store Manager to achieve sales goals.
• Guide the team to meet commercial targets and standards.
• Upsell and cross-sell to enhance customer experience.
• Build strong customer relationships and loyalty via CRM.
• Ensure brand presentation and store standards are maintained.
• Assist in staffing, training, and operational tasks.

Skills

Fluent English

Sales experience

Communication skills

Problem solving

Team player

Time management

Job description

Golden Goose in Abu Dhabi The Grove is seeking a passionate Assistant Manager to help build an elevated customer experience and drive sales.

You will report to the Store Manager, support staffing and training, ensure brand standards, supervise daily operations, and contribute to omni‑channel initiatives in a fast-paced luxury environment.

Fluency in English and a retail background are preferred.