Luxury Retail Sales Associate
The Closet is a leading luxury e-commerce company specializing in pre-owned luxury. Our mission is to provide our customers with authentic, high-quality luxury items at competitive prices. With a strong commitment to customer satisfaction, we have built a loyal and diverse customer base worldwide. As we continue to grow, we are seeking a highly organized and detail-oriented Luxury Retail Sales Associate to join our team.
Responsibilities
- Engage with customers in a friendly and professional manner, understanding their needs and providing personalized assistance.
- Showcase product features and benefits to potential customers, actively promoting sales.
- Maintain a clean and organized store environment, ensuring product displays are appealing and well-presented.
- Handle customer inquiries, resolve complaints, and escallate issues when necessary.
- Collaborate with team members to achieve sales targets and contribute to a positive work atmosphere.
- Ability to manage basic store operations: processing shipment/transfers in a timely manner, merchandising goods on sales floor, maintaining perfect visual standards, aware of inventory/shortage concerns, communicate replenishment needs.
- Schedule flexibility and dependability.
Qualifications
- Arabic speaking is a plus.
- Can join immediately.
- Minimum of 3 years’ experience in Retail is a must.
- Preferably with excellent communication skills. (English)
- Strong negotiation skills with the ability to resolve customer’s issues and complaints.
- Excellent Computer Knowledge: Microsoft Excel and Outlook.
- Preferable excellent oral and written communication skills.
- Excellent communication and interpersonal skills.
- Strong persuasive abilities and a customer-centric approach.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- Positive attitude, self‑motivated and a team player.
Join Our Team: If you are passionate about luxury fashion and have a keen eye for detail, we invite you to join our dynamic team at The Closet. We offer opportunities for growth and professional development and a supportive work environment.