Sales Associate -Luxury Retail

AMS International Search; Dubai, Abu Dhabi, Sharjah; On-site; AED 167,000 - 257,000; Full time

Job summary

AMS International Search is seeking a client-facing Sales Associate for its luxury retail operations in the UAE. The role focuses on delivering exceptional service, understanding client needs, and recommending premium products to meet requirements.

You will drive sales through upselling, build lasting customer relationships, and support launches, promotions and merchandising efforts. A polished, confident presence and strong communication are essential.

Qualifications

• Minimum 2 years of experience in retail or luxury fashion and beauty.
• Excellent communication and interpersonal skills.
• Strong sales and customer service orientation.
• Professional, well-groomed and confident demeanor.
• Ability to thrive in a fast-paced retail environment.
• Good numerical and basic IT skills.
• Fluency in English; additional languages are a plus.

Responsibilities

• Deliver outstanding customer service and create memorable shopping experiences.
• Understand customer needs and recommend products best suited to their requirements.
• Achieve individual and store sales targets through effective selling techniques.
• Drive upselling and cross-selling opportunities to maximize sales performance.
• Build and maintain strong customer relationships to enhance brand loyalty.
• Support new product launches, promotions and visual merchandising activities.
• Ensure stock availability and maintain store presentation standards.
• Assist with CRM initiatives and customer follow-ups.
• Coordinate after-sales service requirements with relevant teams.
• Prepare daily sales reports and maintain accurate records.
• Adhere to company policies, cash handling procedures and operational standards.

Skills

Customer service

Sales skills

Communication

Interpersonal skills

English fluency

Retail experience

Job description

Responsibilities

• Deliver outstanding customer service and create memorable shopping experiences
• Understand customer needs and recommend products best suited to their requirements
• Achieve individual and store sales targets through effective selling techniques
• Drive upselling and cross-selling opportunities to maximize sales performance
• Build and maintain strong customer relationships to enhance brand loyalty
• Support new product launches promotions and visual merchandising activities
• Ensure stock availability and maintain store presentation standards
• Assist with CRM initiatives and customer follow-ups
• Coordinate after-sales service requirements with relevant teams
• Prepare daily sales reports and maintain accurate records
• Adhere to company policies cash handling procedures and operational standards

Requirements

• Minimum 2 years of experience in retail, luxury retail, fashion, beauty, watches, jewellery, hospitality, or customer-facing sales roles.
• Excellent communication and interpersonal skills.
• Strong sales and customer service orientation.
• Well-groomed, professional, and confident personality.
• Ability to work in a fast-paced retail environment.
• Good numerical and basic IT skills.
• Fluency in English is essential; additional languages are an advantage.