Luxury Restaurant Supervisor – Elevate Guest Experience

SmartRecruiters, Inc.; Dubai; On-site; AED 167,000 - 290,000; Full time

Job summary

Ennismore, bringing the Delano brand to the UAE, seeks a Restaurant Supervisor for Tutto Passa at DELANO Dubai. Lead front of house, maintain high service standards, and ensure guest satisfaction across breakfast, lunch and dinner with Italian hospitality flair.

You will oversee daily operations, mentor staff, and partner with Culinary and Bar teams to deliver seamless service and memorable experiences at a luxury property.

Qualifications

• Previous experience as a Restaurant Supervisor or senior service professional in a luxury setting.
• Strong à la carte restaurant experience and understanding of service sequences.
• Italian or Mediterranean restaurant experience is highly desirable.
• Confident, engaging and hands-on with strong communication and team leadership skills.
• Strong food & beverage knowledge and genuine hospitality passion.
• Fluent English; Italian or Russian language skills are an advantage.

Responsibilities

• Supervise daily restaurant operations and ensure high service standards.
• Lead the team on the floor and support smooth service flow.
• Conduct pre-service briefings on reservations, VIPs, menu updates.
• Coach and support team during service with feedback.
• Maintain strong knowledge of menu, beverages and upselling.
• Collaborate with Culinary and Bar teams for seamless service.
• Build relationships with guests and respond to feedback and requests.
• Assist with opening/closing procedures, inventory and requirements.
• Ensure food safety, hygiene and DELANO service standards.

Skills

Team leadership

Guest engagement

Food & beverage knowledge

English fluency

Job description

Ennismore, bringing the Delano brand to the UAE, seeks a Restaurant Supervisor for Tutto Passa at DELANO Dubai. Lead front of house, maintain high service standards, and ensure guest satisfaction across breakfast, lunch and dinner with Italian hospitality flair.

You will oversee daily operations, mentor staff, and partner with Culinary and Bar teams to deliver seamless service and memorable experiences at a luxury property.