Luxury Resort Barista: Elevate Guest Coffee & Service

Minor Hotels; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

Anantara The Palm Dubai Resort is seeking an enthusiastic hospitality professional to lead beverage service on the floor, ensure guest satisfaction, develop a strong team environment, coach new associates, and uphold Anantara standards during busy periods.

You will supervise bar operations, ensure quality beverage delivery, coordinate with food service, train new staff, maintain a clean and safe work area, and strive to exceed guest expectations with courteous, prompt service.

Responsibilities

• Promote and ensure guest satisfaction by developing and maintaining a strong team environment and delivering prompt, courteous beverage service.
• Provide quality beverages consistently by adhering to recipe and presentation standards; follow health, safety and sanitation guidelines.
• Maintain calm demeanor during high-volume periods to keep operations to standard and set a positive example for the shift team.
• Assist with training of new associates and provide coaching to ensure successful performance.
• Deliver prompt and courteous beverage service, maintaining a positive image through guest contact and bar cleanliness.
• Ensure total guest satisfaction in service of food and beverage through supervision of prompt delivery.
• Assist on the floor to ensure adequate guest coverage during meals; strive to speak with all guests.
• Maintain motivated, well-trained staff through effective leadership and staff development.
• Open and close shifts in accordance with Manager's Checklist.
• Train, maintain and enforce Anantara Bar Service Standards.
• Execute revenue and check control procedures on shift.
• Maintain a safe and sanitary work environment for all associates and guests.
• Gather and implement proper tools for running shifts (schedules, floor plans, reservations, checks).
• Identify and resolve daily problems such as call outs, last-minute bookings, or other issues.

Job description

Anantara The Palm Dubai Resort is seeking an enthusiastic hospitality professional to lead beverage service on the floor, ensure guest satisfaction, develop a strong team environment, coach new associates, and uphold Anantara standards during busy periods.

You will supervise bar operations, ensure quality beverage delivery, coordinate with food service, train new staff, maintain a clean and safe work area, and strive to exceed guest expectations with courteous, prompt service.