Pool & Beach Waiter — Lux Sunvibe Service

Mandarin Oriental; Dubai; On-site; AED 33,000 - 67,000; Full time

Job summary

Mandarin Oriental Jumeira, Dubai invites applications for a Waiter in the Sunvibe (Pool & Beach) team. You will explain menu items, ensure smooth service, operate POS, and deliver a premium guest experience in a luxury setting.

Required: high school diploma or equivalent, 2+ years as a waiter, and luxury hospitality experience; POS familiarity and strong customer-service skills highly valued.

Qualifications

• High School qualification or equivalent is preferred.
• Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred.
• Minimum 2 years’ experience working as waiter/waitress.
• Luxury hotel experience is preferred.

Responsibilities

• Understand the outlet concept and explain menu and beverages to guests.
• Ensure mise en place is complete and service is efficient, including front/back of house tasks.
• Operate POS to process food and beverage orders.
• Deliver service by anticipating guest needs and preferences.
• Upsell services and products to guests to enhance revenue.
• Assist in billing according to hotel standards and cashiering policies.
• Maintain dishes and utensils in good condition and align with standards.

Skills

Guest service excellence

Communication skills

Team player

Education

High School diploma or equivalent

Bachelor/Master in Hospitality (preferred)

Tools

POS familiarity

Cashiering procedures

Job description

Mandarin Oriental Jumeira, Dubai invites applications for a Waiter in the Sunvibe (Pool & Beach) team. You will explain menu items, ensure smooth service, operate POS, and deliver a premium guest experience in a luxury setting.

Required: high school diploma or equivalent, 2+ years as a waiter, and luxury hospitality experience; POS familiarity and strong customer-service skills highly valued.