Luxury Personal Guest Concierge

KERZNER INTERNATIONAL LIMITED; Dubai; On-site; AED 122,760 - 189,720; Full time

Job summary

KERZNER INTERNATIONAL LIMITED’s One & Only Zaabeel in Dubai is seeking a professional Host to deliver a bespoke guest experience. You will manage the guest journey from arrival to departure, building relationships and tailoring stays to individual preferences.

The role requires 2+ years in luxury guest relations, fluent English, and meticulous attention to detail. You will coordinate reservations, in-room services, and personalized experiences, collaborating with all departments to ensure

Qualifications

• Minimum 2 years experience in guest relations or a similar role in a luxury hotel.
• Excellent communication and interpersonal skills with fluent English.
• Strong attention to detail and ability to manage multiple priorities.

Responsibilities

• Manage the guest experience from arrival through departure.
• Coordinate all guest requests from reservations and in-room services to personalized experiences.
• Unpack, itinerary planning and special occasion arrangements.
• Collaborate with all departments to ensure flawless execution and clear communication.

Skills

Guest relations

Fluent English

Attention to detail

Microsoft Office

Hotel systems

Brand ambassador

Tools

Microsoft Office

Hotel systems

Job description

KERZNER INTERNATIONAL LIMITED’s One & Only Zaabeel in Dubai is seeking a professional Host to deliver a bespoke guest experience. You will manage the guest journey from arrival to departure, building relationships and tailoring stays to individual preferences.

The role requires 2+ years in luxury guest relations, fluent English, and meticulous attention to detail. You will coordinate reservations, in-room services, and personalized experiences, collaborating with all departments to ensure