Luxury Outlet Operations Manager

Jumeirah; Dubai; On-site; AED 167,000 - 290,000; Full time

Benefits offered by this job

Healthcare and life insurance

Paid annual leave

Internal mobility

Colleague discounts

Job summary

Jumeirah Marsa Al Arab in Dubai seeks an experienced hospitality professional to lead daily operations, uphold service standards, and manage resources and cash flow in a luxury setting. You will engage guests to create personalized experiences, oversee inventory and cost controls, and drive strategies to grow market share while maintaining rigorous health, safety and grooming policies.

The ideal candidate holds a Diploma or Degree in Hotel Management/F&B, 3–5 years in luxury hospitality, strong

Qualifications

• Diploma or Degree in Hotel Management/F&B Management and/or a Health & Safety certification is considered an advantage.
• 3-5 years of experience within the hospitality or food & beverage industry, preferably in luxury hospitality environments.
• Strong understanding of outlet operations, guest service standards, cash handling procedures, inventory management, and cost control.
• Proven leadership and team development skills, with the ability to motivate, coach, and support colleagues in a fast-paced environment.

Responsibilities

• Ensure daily operations meet service standards and follow standard operating procedures.
• Engage with guests to create personalized experiences and maintain accurate guest records.
• Manage resources by taking inventories, re-ordering supplies, and safeguarding cash.
• Monitor cashiering functions, comply with procedures, and manage financial aspects like the General Ledger and budget.
• Suggest strategies to increase market share and optimize profits while controlling labor and expenses.
• Maintain high cleanliness standards and adhere to health, safety, and grooming policies.

Skills

Leadership

Guest Service

Cash Handling

Inventory Management

Cost Control

Education

Diploma/ Degree in Hotel Management or F&B Management

Tools

POS systems

MS Excel

Job description

Jumeirah Marsa Al Arab in Dubai seeks an experienced hospitality professional to lead daily operations, uphold service standards, and manage resources and cash flow in a luxury setting. You will engage guests to create personalized experiences, oversee inventory and cost controls, and drive strategies to grow market share while maintaining rigorous health, safety and grooming policies.

The ideal candidate holds a Diploma or Degree in Hotel Management/F&B, 3–5 years in luxury hospitality, strong