Luxury Linen & Laundry Supervisor

Wynn Al Marjan Island; Dubai; On-site; AED 89,000 - 134,000; Full time

Benefits offered by this job

Healthcare package

Leave policy

Incentive programs

Job summary

Wynn Al Marjan Island is seeking a Supervisor - Linen & Laundry to lead the resort’s Linen & Laundry team. You will supervise day-to-day operations, monitor staff, and ensure hygiene and service quality benchmarks.

The role requires 3–5 years in laundry or housekeeping, a hospitality or related degree (preferred), and proficiency with MS Office and laundry management systems. You’ll collaborate across departments to maintain seamless guest service.

Qualifications

• Diploma or degree in Hospitality, Business Administration, or a related field (preferred).
• 3–5 years of experience in laundry or housekeeping operations.
• Proficient in Microsoft Office and laundry management systems.
• Familiarity with Building Management Systems and basic equipment maintenance.
• Effective leadership and team coordination skills in a multicultural environment.

Responsibilities

• Supervise day-to-day laundry operations, ensuring timely and accurate processing of linens and guest garments.
• Monitor staff performance, assign tasks, and adjust staffing levels to meet operational needs.
• Ensure compliance with hygiene standards, safety protocols, and service quality benchmarks.
• Support the implementation of departmental budgets and track performance against financial targets.
• Assist in analysing equipment usage, workflow efficiency, and resource allocation.
• Maintain and update Standard Operating Procedures (SOPs) in coordination with the Manager.
• Oversee laundry systems and ensure secure, on-time delivery of items to designated areas.
• Ensure accurate documentation and handling of linen and guest laundry requests.
• Address linen and guest laundry concerns and elevate issues when necessary.
• Collaborate with other departments to ensure smooth interdepartmental operations.
• Perform additional duties as assigned by the Manager.

Job description

Wynn Al Marjan Island is seeking a Supervisor - Linen & Laundry to lead the resort’s Linen & Laundry team. You will supervise day-to-day operations, monitor staff, and ensure hygiene and service quality benchmarks.

The role requires 3–5 years in laundry or housekeeping, a hospitality or related degree (preferred), and proficiency with MS Office and laundry management systems. You’ll collaborate across departments to maintain seamless guest service.