Linen & Laundry Operations Lead

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 100,000 - 167,000; Full time

Benefits offered by this job

Healthcare package

Leave policy

Incentive programs

Job summary

Wynn Al Marjan Island is seeking an Assistant Manager - Linen & Laundry to join the resort's Linen & Laundry team in Ras Al Khaimah. You will assist in managing financial resources, monitor budgets, and help optimize workflow and service delivery for guest laundry and pressing requests.

The role requires 3-5 years in Laundry or Housekeeping, strong leadership, and proficiency with laundry systems and MS Office. A Bachelor’s degree in hospitality or a related field is preferred.

Qualifications

• Bachelor's degree in hospitality, Business Administration, or related field is preferred.
• 3-5 years in Laundry, Housekeeping, or related services with focus on quality control and workflow efficiency.
• Proficient in Microsoft Office and laundry management systems for scheduling and reporting.
• Familiarity with Building Management Systems and basic equipment maintenance.
• Knowledge of textile care, fabric types, and garment handling procedures.

Responsibilities

• Assist in managing financial resources and monitoring budget adherence.
• Support the compilation of budgets and implementation of corrective actions as needed.
• Tracks performance against financial and operational targets and recommend improvements.
• Contribute to pricing strategies for laundry services in line with market standards.
• Help analyse equipment usage, staffing, and production processes for efficiency.
• Monitor production targets per area/machine and elevate issues when necessary.
• Maintain and update SOPs and operational policies in coordination with the Manager.
• Oversee laundry systems to ensure timely and secure delivery of items.
• Supervise daily staffing levels and task assignments to meet service goals.
• Ensure accurate documentation and processing of guest laundry and pressing requests.
• Address guest concerns promptly and professionally to ensure satisfaction.
• Perform additional duties as assigned by the Manager - Linen and Laundry.

Skills

Leadership

Budgeting

MS Office

Laundry systems

Textile care

Education

Bachelor's degree in hospitality or related field

Tools

Laundry management systems

Building Management Systems

Job description

Wynn Al Marjan Island is seeking an Assistant Manager - Linen & Laundry to join the resort's Linen & Laundry team in Ras Al Khaimah. You will assist in managing financial resources, monitor budgets, and help optimize workflow and service delivery for guest laundry and pressing requests.

The role requires 3-5 years in Laundry or Housekeeping, strong leadership, and proficiency with laundry systems and MS Office. A Bachelor’s degree in hospitality or a related field is preferred.