Luxury Housekeeping Supervisor – Guest Experience Leader

One&Only Resorts; Dubai; Presencial; AED 89.000 - 134.000; Jornada completa

Descripción de la vacante

One&Only The Palm in Dubai seeks a Housekeeping Supervisor to ensure seamless front and back of house operations, maintaining the highest guest satisfaction. You will report to the Executive Housekeeper and supervise shifts, while training staff to uphold impeccable cleanliness standards.

Ideal candidates bring 5-star hotel experience, strong leadership, and excellent English communication; familiarity with Opera PMS and Microsoft Office is advantageous.

Formación

• Proven experience within a 5-star hotel or resort environment.
• Demonstrated supervisory capacity within Housekeeping.
• Ability to make sound independent decisions and interact with guests and colleagues at all levels.
• Excellent verbal and written English; a European language is highly regarded.
• Experience training colleagues on cleaning and hygiene standards.
• Strong organizational and team management skills.
• Flexibility to work varied shifts, including evenings and weekends.
• Solid knowledge of Opera PMS and Microsoft applications.

Responsabilidades

• Ensure smooth operation of front of house and back of house areas to maintain guest satisfaction.
• Support and enforce company procedures and policies; report to Executive Housekeeper / Assistant Executive Housekeeper.
• Directly supervise shifts in allocated housekeeping areas.
• Train and mentor junior staff to uphold standards of cleanliness and service.

Conocimientos

Team leadership

Guest service

Communication

Decision making

Training colleagues

Organizational skills

Shift flexibility

People management

Herramientas

Opera PMS

Microsoft Office

Descripción del empleo

One&Only The Palm in Dubai seeks a Housekeeping Supervisor to ensure seamless front and back of house operations, maintaining the highest guest satisfaction. You will report to the Executive Housekeeper and supervise shifts, while training staff to uphold impeccable cleanliness standards.

Ideal candidates bring 5-star hotel experience, strong leadership, and excellent English communication; familiarity with Opera PMS and Microsoft Office is advantageous.