Housekeeping Supervisor

One&Only Resorts; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

One&Only The Palm in Dubai seeks a Housekeeping Supervisor to ensure seamless front and back of house operations, maintaining the highest guest satisfaction. You will report to the Executive Housekeeper and supervise shifts, while training staff to uphold impeccable cleanliness standards.

Ideal candidates bring 5-star hotel experience, strong leadership, and excellent English communication; familiarity with Opera PMS and Microsoft Office is advantageous.

Qualifications

• Proven experience within a 5-star hotel or resort environment.
• Demonstrated supervisory capacity within Housekeeping.
• Ability to make sound independent decisions and interact with guests and colleagues at all levels.
• Excellent verbal and written English; a European language is highly regarded.
• Experience training colleagues on cleaning and hygiene standards.
• Strong organizational and team management skills.
• Flexibility to work varied shifts, including evenings and weekends.
• Solid knowledge of Opera PMS and Microsoft applications.

Responsibilities

• Ensure smooth operation of front of house and back of house areas to maintain guest satisfaction.
• Support and enforce company procedures and policies; report to Executive Housekeeper / Assistant Executive Housekeeper.
• Directly supervise shifts in allocated housekeeping areas.
• Train and mentor junior staff to uphold standards of cleanliness and service.

Skills

Team leadership

Guest service

Communication

Decision making

Training colleagues

Organizational skills

Shift flexibility

People management

Tools

Opera PMS

Microsoft Office

Job description

( 8540 )

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Housekeeping Supervisorto join the Housekeeping team at One&Only The Palm Hotel, Dubai.

In this role, you will be responsible for ensuring the smooth operation of our front of house / back house areas ensuring our guest satisfaction is to the highest standard through supporting and working with our company procedures & policies. In this position you will report to the Executive Housekeeper / Assistant Executive Housekeeper and directly supervise shifts in allocated areas.

Key Requirements

• Proven experience within a 5-star hotel or resort environment.


• Demonstrate experience in a supervisory capacity within Housekeeping department.


• Can make sound independent decisions and deal with guests and colleagues at all levels.


• You will also display sound communication skills and have confident and mature personal.


• Excellent communication in verbal and written English language, fluency in another European language is highly regarded.


• Train colleagues on cleaning, hygiene standards and maintenance tasks.


• Excellent organisational and team management skills.


• Flexibility to work various shifts, including evening and weekends.


• Strong knowledge in PMS (Opera), Microsoft applications

At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count and are bold to go beyond the obvious in every task assigned with positive energy and have the passion to make it happen, then we are looking for you.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.