Luxury Housekeeping Supervisor — Elevate Guest Experience

Chedi Hospitality; Sharjah; On-site; AED 100,000 - 145,000; Full time

Benefits offered by this job

Competitive salary

Training and professional development

Uniform and meals provided during work

Career growth opportunities

Supportive team environment

Job summary

The Chedi Al Bait, Sharjah is seeking a Housekeeping Supervisor to lead daily operations, supervise room attendants and public areas, and ensure luxury standards across guest rooms and facilities. You will train and coach the team, coordinate with Front Office and Engineering, handle guest requests, and maintain records, schedules, and hygiene compliance in a fast-paced upscale hotel.

The role requires strong leadership, attention to detail, and a commitment to guest satisfaction, with

Qualifications

• Strong leadership and people management abilities.
• Experience in supervising housekeeping operations in luxury hotels.
• Excellent communication and guest service focus.

Responsibilities

• Supervise and coordinate the daily activities of the Housekeeping team, including room attendants and public area attendants.
• Inspect guest rooms, suites, corridors, and public areas to ensure cleanliness, presentation, and maintenance standards.
• Allocate room assignments and daily tasks according to occupancy levels and operational requirements.
• Ensure guest rooms are prepared and released on time while maintaining attention to detail.
• Monitor housekeeping supplies, linen, amenities, and equipment, ensuring proper stock levels and usage.
• Coordinate closely with Front Office regarding room status, early arrivals, late check-outs, VIP guests, and special requests.
• Liaise with Engineering and other departments to report and follow up on maintenance issues.
• Respond promptly and professionally to guest requests, concerns, and housekeeping-related complaints.
• Train, coach, and motivate housekeeping colleagues to maintain high standards of service and performance.
• Conduct regular inspections and provide constructive feedback to team members.
• Ensure compliance with hotel standards, health and safety procedures, hygiene requirements, and company policies.
• Maintain accurate housekeeping records, checklists, reports, and room status updates.
• Monitor lost and found procedures and ensure all items are handled according to hotel policy.
• Assist the Housekeeping Manager with administrative duties, staff scheduling, inventory control, and departmental operations.
• Support deep-cleaning schedules, preventive maintenance initiatives, and special cleaning projects as required.

Skills

Leadership

Team management

Communication skills

Attention to detail

Guest service

Job description

The Chedi Al Bait, Sharjah is seeking a Housekeeping Supervisor to lead daily operations, supervise room attendants and public areas, and ensure luxury standards across guest rooms and facilities. You will train and coach the team, coordinate with Front Office and Engineering, handle guest requests, and maintain records, schedules, and hygiene compliance in a fast-paced upscale hotel.

The role requires strong leadership, attention to detail, and a commitment to guest satisfaction, with